Do you know the name of the file? The update also bombed out for me, saying it was unable to patch C:\Config.Msi\PT35.tmp. Another friend of mine was also unable to apply the service pack. Does anyone out there know why this is?
Do you have a link you could provide for this service pack? I looked for it and couldn't find it.
Is anything Office related running in the background when you attempt to apply the service pack? I'd suggest closing everything like the quick launch. Look in your startup folder and see what's being launched. If something is running that needs replaced then that could be your culprit.
Well, yeah...I think I'm running one or the other... (J/K!)
Another difference would be running the corporate versions.
Check out the office NGs in msnews.microsoft.com NGs. Theres many different discussions with people having the same problems.
Yes, some of this could be related to people running cracked warez versions.
EDIT: BTW, I was able to patch mine just fine. I'm running Office XP Pro version
If you are really desperate to install SP1 you can go to www.notoriousnetworks.com where they have instructions on how to get around the install problem. Its pretty involved but they do say that it will work.
I went and let "Product Updates" do it's little install and look see, I'm up-to-date. All I have installed from "Office XP Professional with frontpage" is Word, Frontpage, and Photo Editor.
I went ahead and downloaded the Sp-1 from the link provided by MMX and tried running it just to see what would happen. After I agree to the EULA I get the message "The expected version of the product was not found on your system" and then ends.
I don't know what SP-1 updates, but apparantly it has nothing to do with Word, Frontpage, or Photo Editor. Just thought I'd let you know.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS