Machine bogs right down when Word opens

[Heeter]

Hey Guys,

I am baffled by this one. When clicking on word documents, the whole machine bogs right down. I tried the usual spyware, antivirus stuff. Nothing.

Machine is a workstation in an Office. The documents are not located on the fileserver but on the desktop of the workstation itself.

Machine is a Win2000Pro with Office 2000 on it.

I know it's pretty bare description, but at the moment, I don't know what else to describe.


Any ideas


Thanks in advance,


Heeter

 

[VenomXt]

uninstall word and reinstall it if you can.

 

[kcnychief]

Is it when opening a saved word document, opening up a blank word document, or both?

 

[Heeter]

Both, KC.

I will see if the original CD's are still laying in that office somewhere.

Heeter

 

[Techno Child]

Macro virus? I would think that these wouldn't show up in any virus scan/anti-spyware program...

Just a thought

 

[kcnychief]

Another thing to do is to try and open Word in safe mode. Go to start, run and type "winword.exe /a" (no quotes)

If this opens fine, it may be something with the Normal.dot or something in the Office Startup

 

[j79zlr]

Do you have Norton AV? My work PC lags for a few seconds when I open word because of the antivirus plugin.

 

[Heeter]

Nortons has been removed from this machine, but it was in there at one point.

I will try that KC. Word in safe mode.

Macro virus? how would I check for that?


Thanks for all your responses.



Heeter

 

[kcnychief]

Well when you launch Word in Safe Mode, Macros/Plugins don't load.

That's a good starting point, we can see what happens.