m$ support response on SP2 VPN

[Mainframeguy]

here is what I just heard back from M$ on an issue I have with them on VPN under SP2.... I think it is bull**** and will not resolve, would like opinions... (It starts from the XP CD needless to say)

press R for recovery , then choose option1, press enter on admin password
Then when the black screen appears type the following command
cd \windows/system32/restore then press enter
then type in the following rstrui.exe then press enter . then select a pervious date then press next
and then run a clean boot and reinstall Sp2

Incase you want to know what this is about here is the thread that sparked my enquiry with m$....

GGGggrrrr I may or may not do what they ask - you my folks will be my guidance. (that and the others I know at other forums with identical problem!)