looking for service desk php application

Heeter

Overclocked Like A Mother
Joined
8 Jul 2002
Messages
2,732
Hi all,

I would like to move the service department here up to the twentieth century.

They deal with crazy amount of paperwork, dealing with clients, returns, rma's and such.

I was wondering if there was a php, mysql backend application that would fit my needs.

If it is opensource, that would be even nicer..........

Thanks

Heeter
 

Heeter

Overclocked Like A Mother
Joined
8 Jul 2002
Messages
2,732
Thanks a trillion, LofLA, bmclaughlin807

Looks exactly like what I was looking for. (SupportSuite & otrs.org)

Thanks again,

Heeter
 

LordOfLA

Godlike!
Joined
2 Feb 2004
Messages
7,026
SupportTrio is another one to look at.

I've tried all the opensauce ones and they don't hold a candle to eSupport/SupportTrio for commercial organisations.
 

Heeter

Overclocked Like A Mother
Joined
8 Jul 2002
Messages
2,732
I have the kayako 30 day trial installed, looks amazingly stable.


Gonna try supportTrio now,

Thanks a million, LofLA

Heeter
 

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