import csv file into outlook

[DanaWriter]

Folks,

I've exported my address book from Thunderbird to a CSV file. I am trying to import it to Outlook XP, but I get to the "Import a File" dialog and the "Map Custom Fields..." button is grayed out. The "Next >" button is also grayed out. Any ideas why and how to work around it?

Dana

 

[fitz]

thread moved and title changed

 

[falconguard]

Are you sure you are clicking the "import from another file or program" is clicked?


http://email.about.com/od/outlooktips/qt/et031706.htm

 

[DanaWriter]

Yes.

• Select File | Import and Export... from the menu in Outlook.
• Make sure Import from another program or file is highlighted.
• Click Next >.
• Now make sure Comma Separated Values (Windows) is selected.
• Click Next >.
• Use the Browse ... button the select the desired file.
• Typically, choose Do not import duplicate items.
• Click Next >.
• Select the Outlook folder you want to import the contacts to. This will usually be your Contacts folder.
• Click Next >.
• Click Map Custom Fields ....

This is as far as I get. The "Map Custom Fields ...." button is grayed out and so is the "Next >" button. I never get to these next steps.:cry:

• Make sure all columns from the CSV file are mapped to the desired Outlook address book fields.
  • You can create new mappings by dragging the column title to the desired field.
  • Any previous mapping of the same column will be replaced with the new.
• Click OK.
• Now click Finish.

 

[LeeJend]

Make sure you have not opened/saved the CSV file in any other program (like windows or excel). They can add characters that will make the file non CSV compatible.

Now that I said that... Make a copy of fresh CSV export and open it as a csv from excel or word and see if they will accept it. If they don't then the export file is bad.

I have imported into outlook many times using csvso it should work.