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iexplore.exe problems on my home PC.

RickyBaw

OSNN Junior Addict
#1
Geez, I'm begining to think I have a LOT of problems. PSP, cellphone, etc. All I ever do is complain!

Be that as it may, on my desktop computer at home when I go to shut it down at night or whenever, if I've had IE windows open at some point, I typically get an error message after I've clicked on turn off computer that tells me the program won't close so I have to click END NOW. Oftentimes, after I've booted up, I'll click on either the shortcut in the quick launch bar or the desktop icon or the start menu icon and nothing happens. The program doesn't open or do anything. So, I click it again and then it opens. It's EXACTLY those times that I get that other message when I go to shut down. It's like the first time I click on it and it doesn't work, it screws something up that doesn't cause problems until I go to shut down.

Anyone else ever seen this and if so, what the heck can I do to make it stop!?!?

I've tried uninstalling and reinstalling IE 6.0 and that hasn't helped.

Oh, and I'm too much of a wuss to switch to some other browser so "Switch to Firefox" isn't my solution. :nervous:
 

RickyBaw

OSNN Junior Addict
#4
Mastershakes said:
Run hijackthis against your system, and post the log.

We will prevail.
Alright Master of disaster...here's my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 1:06:52 PM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\AVerTV\QuickTV.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Rick\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/forgotPassword.asp?affid=105-36&langid=1&close=true&RW=1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Track4WinServer] C:\Documents and Settings\Rick\Desktop\Track4Win\Track4Win Server\STServer.exe
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - Startup: eFax Live Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
O4 - Startup: eFax Tray Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GTray.exe
O4 - Startup: Turbo Tourney Scheduler.lnk = C:\Program Files\Turbo Tourney 2005\tts2005.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {670821E0-76D1-11D4-9F60-009027A966BF} (YouBet Secure Data Transfer Control) - http://racing.youbet.com/wr_5_3/controls/ybrequest.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet.com/wr_5_3/controls/YBUICtrl.cab
O16 - DPF: {D92D7607-05D9-4DD8-B68B-D458948FB883} (QuickBooks Online Edition Utilities Class v7) - https://accounting.quickbooks.com/v11.292/qboax7.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup161.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
 

RickyBaw

OSNN Junior Addict
#6
brocher said:
What does this program actually tell you?
All the processes you have running on your computer. Some of them are ad programs and etc. that eat up your processor time. I just looked over my list and saw YOUBET.com. How in the heck is THAT still on my computer?
 
#7
Everything that is running on your PC.

Running Windows Media Center huh?

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

Get rid of these two, though I don't think that is the problem. What I would suggest is repairing IE ... now looking for the process via google for you...

Try this method, seems rel. painless...

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
 
Last edited:

RickyBaw

OSNN Junior Addict
#8
Mastershakes said:
Everything that is running on your PC.

Running Windows Media Center huh?

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

Get rid of these two, though I don't think that is the problem. What I would suggest is repairing IE ... now looking for the process via google for you...
Yeah, I figured that. I didn't look at my hijack log before posting it. There are a few other processes I need to get rid of on there too. How many freakin' processes are on there? 60?? Geez.
 

RickyBaw

OSNN Junior Addict
#10
Mastershakes said:
What's that 'youbet' thingy?
Online betting mostly for horse racing. There is a thoroughbred race track about 90 miles south of where I live in Arkansas. I go there 2 or 3 times during the race meet which starts in January and goes through April each year. Sometimes, I like to bet online on certain horse races. The winner of the Arkansas Derby in April gets an automatic spot in the Kentucky Derby. A year ago or so, maybe 2, the Arkansas Derby winner was Smarty Jones who also went on to win either the KY Derby, the Belmont, and/or the Preakness. Not the triple crown but I think he won 2 out of 3. Great race horse.
 
#11
Cool yo, leave that one on there :)

As far as the problem goes, I thought originally that something was sitting on the iexplore.exe process. Keep your task manager open, on the processes tab and organize the list by 'CPU' Start IE, and monitor it's CPU usage. See if it spikes.

Odd issue - though many people seem to have it....
 

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