- Joined
- 21 Jun 2002
- Messages
- 2,465
As we speak I have the funniest (well I think so) customer service story ever. So I'm using my dell 2007FP and all of a sudden the monitor drops on it's adjustable stand and stops before smashing to the desk. So I got to pick the monitor back up and realize the monitor won't go up anymore. The mechanism is locked and I can't adjust it. BTW I almost cried when my monitor almost smashed into my desk. Luckily it stopped before smashing (and it really wasnt that fast). It just coasted down.
So after talking to like 4 different dell reps who couldn't understand that the computer wasn't a dell and that there was nothing wrong with the monitor, I finally got an answer....
they are sending me a whole new monitor because the stand broke!!!!
I can't believe it. there is nothing wrong with the monitor at all. I'm perfectly happy with the monitor! But since the stand broke they have to send me a whole new monitor!.
I can't believe this. It seems very cost effective. :dead::dead:
So after talking to like 4 different dell reps who couldn't understand that the computer wasn't a dell and that there was nothing wrong with the monitor, I finally got an answer....
they are sending me a whole new monitor because the stand broke!!!!
I can't believe it. there is nothing wrong with the monitor at all. I'm perfectly happy with the monitor! But since the stand broke they have to send me a whole new monitor!.
I can't believe this. It seems very cost effective. :dead::dead: