T
Tonya
Guest
My pc and I are finally getting along!! After I wrote to the CEO of hp, I got a call from them asking what was going on with my pc. I told him, and after talking for 15 minutes, he told me it was the BIOS. (You guys had already told me that!) Anyway, he sent me a prepaid packaging box, I put my tower in it, called fed-ex and got it back in a week. They were very respectful, didn't give me a big hassle and did what they said they would. So just letting you know that hp really came through. Of course, maybe I'm jumping the gun, I've only had it back a couple of days!! If I am, you will probably be hearing from me!
Tonya
Tonya