Why not just inform them that accepting and running unknown files is generally a bad idea? This golden rule will not only prevent future infections through MSNM, but will help to keep them safe from email worms and other malware as well.
Traffic accidents happen all the time. Do you tell your friends and relatives to scrap their cars and stop driving? No, you tell them to wear their seatbelts and to drive safely...
As seen in the comments section of the front page news item for these worms... anyone know if users of trillian/miranda are safe from this?
We use MSN Messenger here at home, the gf and kid prefer it but I use Miranda, since news of these worms I renamed the msn messenger.exe so they can't use it (even though they know not to open links etc... but accidents will happen and they have a tonne of 'newbie' friends on their list). I've got them pi**ed at me now for disabling MSN messenger and setup Trillian for them since it does muli-user accounts with ease.
Can it not be deleted by manual deletion or does it need a removal tool such as the one offered through Symantec?
Does the worm shut down AV amongst other programs? If so, can getting to an online virus scanner through IE be a problem?
They are illiterate when it comes to pc's however they are learning. Unfortunately this worm was received from a friend which was also unaware.
Apparently, they're saying it has many copies of itself, like you know how when you make copies of a file it says "Copy of..." something. To me, they are accidently copying the file if I am wrong please correct me.