http://www.kellys-korner-xp.com/xp_m.htm
Can't Open Msinfo32
Checkpoints: Go to Start/Run and type in: winmsd and/or click here: hcp://system/sysinfo/sysInfoLaunch.htm or
Go to Start/Run and type in: msinfo32 /categories +all -loadedmodules (exactly as written)
If the last one worked for you, and you prefer to use a batch file, download it from here ,save and run from your Desktop. Manual settings: Create a batch file containing the following lines:
C:\
cd C:\Program Files\Common Files\Microsoft Shared\MSInfo
msinfo32 /categories +all -loadedmodules
Verify your settings here: Start/Run/Regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo
Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\msinfo32.exe
Default value = C:\Program Files\Common Files\Microsoft Shared\MSInfo\MSInfo32.exe
Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo
Fix for Help and Support and System Information
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm