Greyed Out Dial-Up Wizard

I

i_pedal

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I have used suggested fixes from older posts in this forum, the M$ fixes and several from a Google search but my wife's XP Pro computer still has the "Connect with a Dial-Up" greyed out in the Network Connection wizard.
So before I format and re-install XP I thought I'd ask if anyone has successfully dealt with this.
Anyone?
thanks,
bill g
 
Do you have the modem installed ?? and is it configured properly ?? And you should be using the 'New Connection Wizard' NOT the 'Network Connection Wizard'
 
PseudoK,
Thanks for reply.
I've deleted and reinstalled the modem, driver, etc. The modem responds to the XP communication tests as ok. And, you are correct, I meant "New Connection Wiz" not "Network".
I think this happened when I uninstalled Kerio PF. After the re-boot I couldn't get a the dial-up short cut to work. So when I went to Control Panel>Network Connections, the dial-up accounts were gone.
I'm really reaching for straws now to avoid a format and re-install.
thanks again,
bill g
 
j79zlr,
Thanks. I have tried this one too.
Looks like a format and reinstall. Acchh!
bill g
 

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