Fully uninstalling / reinstalling Outlook Express 6?


Somewhat eXPerienced
24 Dec 2001
Hey guys,

One of our customers is having an issue, she is completely unable to open up MSOE. She gets the following error:

Outlook Express Could Not Be Started Because Msoe.dll Could Not Be Loaded

I have looked up a few issues, and some of which I found were removing / readding Address Book in Windows Services, but that didn't work. Copying .dbx files to another location, however you have to Export your messages to another location, and I don't know where it exports them to on Windows 98... not to mention we can't get into OE in order to Export the messages. Another thing I can try is uninstalling and reinstalling, I heard this probably won't help, but it's worth a shot... unless anyone else has any other ideas. :(

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