H
Hemispheres
Guest
Hello. I'll apoligize up front that I'm not a network admin - I know just enough to be dangerous. My IT department has officially given up on solving my issue, though, so I thought I'd look for some suggestions here.
Yesterday, I got a new hard drive for my machine. All I've done so far is install Windows, along with SP2 and all of the available updates, and Office. I've joined the domain and am able to access all internal and external sites that I've tried so far except one - our Exchange server. The internal IP address and server name are set up in my hosts file. When I try to ping the server by the server name, though, it tries to ping an external IP address and fails. I am able to ping the internal IP successfully. When I go into the mail setup and try to do a name search, and I enter the server name, it fails. If I enter the internal IP address, it's able to find my ID on the server and replaces the IP address with the server name, but it won't go any further than that.
I've checked other machines in the office that are set up in the same way mine is (DHCP), and they work properly. I compared the output of ipconfig/all, and everything matches.
Any help would be appreciated. Please let me know if there's additional information that would be helpful.
Thanks,
-Dave
Yesterday, I got a new hard drive for my machine. All I've done so far is install Windows, along with SP2 and all of the available updates, and Office. I've joined the domain and am able to access all internal and external sites that I've tried so far except one - our Exchange server. The internal IP address and server name are set up in my hosts file. When I try to ping the server by the server name, though, it tries to ping an external IP address and fails. I am able to ping the internal IP successfully. When I go into the mail setup and try to do a name search, and I enter the server name, it fails. If I enter the internal IP address, it's able to find my ID on the server and replaces the IP address with the server name, but it won't go any further than that.
I've checked other machines in the office that are set up in the same way mine is (DHCP), and they work properly. I compared the output of ipconfig/all, and everything matches.
Any help would be appreciated. Please let me know if there's additional information that would be helpful.
Thanks,
-Dave