Re: Diskeeper
Received this E-Mail from tech support, Diskeeper. It works!
When I launch Diskeeper I am not able to close the Diskeeper orientation window. What is wrong?
------------------------
We have found that some systems may have a restriction in the registry that does not allow administrator access to the Diskeeper registry keys. Please find the steps below to allow you to utilize Diskeeper. Here's how to allow administrator access to the Diskeeper registry keys.
Before you begin any editing of the registry, always update your emergency repair disk (ERD).
1) From the Desktop, click START, then RUN
2) Type REGEDT32 for the command and click OK
3) Under HKEY_LOCAL_MACHINE on local machine, double click SOFTWARE
4) Highlight EXECUTIVE SOFTWARE
5) With NT 4 or Windows 2000, In the Menu Bar, click SECURITY, then PERMISSIONS
6) With Windows XP, In the Menu Bar, click EDIT, then PERMISSIONS
7) Highlight ADMINISTRATOR
8) Set TYPE OF ACCESS to FULL CONTROL
9) Select the checkbox to cause the permissions to be propagated to sub keys
10) Select OK modify the permissions
11) Under HKEY_LOCAL_MACHINE on local machine, Double click SYSTEM
12) Double click CurrentControlSet
13) Double click Services
14) Highlight DISKEEPER
15) With NT 4 or Windows 2000, In the Menu Bar, click SECURITY, then PERMISSIONS
16) With Windows XP, In the Menu Bar, click EDIT, then PERMISSIONS
17) Highlight ADMINISTRATOR
18) Set TYPE OF ACCESS to FULL CONTROL
19) Select the checkbox to cause the permissions to be propagated to sub keys
20) Select OK modify the permissions
21) Close the registry
You should then be able to operate Diskeeper from an administrator account.
Best Regards,
Cherie Conner
ESI
800-829-6468 x 1506
www.execsoft.com
