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Compaq Notebook restarts after hitting "Turn off" in windows

T

travisc

Guest
#1
New notebook 1500 presario 1505us. Compaq has nothing for it, and neither does Microsoft.. HELP!

Thanks in Advance all
Trav
 
M

mazspeed@redshi

Guest
#4
I was working on his computer. It was working fine, but what happeneds is when it shuts off, you see for a very quick split second, you get that error blue screen, and then it shuts off and restarts everytime. This happened after putting on some updates from Microsoft's update site. I cannot do a restore on it, so we are stuck.. the only problem with the whole thing is that when you hit the "shut down" key", it reboots.

Cheers
Mike
 
M

mazspeed@redshi

Guest
#5
Yes.. everything is current and installed.. No device conflicts of any kind either..

Cheers
Mike
 

Hipster Doofus

Good grief Charlie Brown
#6
Try right clicking my computer\properties\advanced\startup & recovery\settings. Untick automatic restart. See if that will give you an error you can read.
 
M

mazspeed@redshi

Guest
#7
Ok.. it gave me this error " IRQL_NOT_LESS_OR_EQUAL"
Now what do I do?

Thanks Hipster :)

Cheers
Mike
 
M

mazspeed@redshi

Guest
#9
Ok... Well here is what I have sort of figured out.. When I went to update on Microsoft's website, after I downloded sp1 it gave me this error. It could be a bad driver, or something else.. Microsoft's own website doesn't really tell me a solution.. I'm hoping one of you expert know, because I sure don't. Otherwisee the computer act's fine, but just restarts, and right before it does, it gives me that "IRQL_NOT_LESS_OR_EQUAL" screen for a split second. Is there an easy fix?

Thanks again everybody :)

Cheers
Mike
 

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