comp will not ping

[ejn74]

when I try to ping it gets this message: transmit failed: error code 65
I am thinking there is a virus on the machine.
Any other Ideas out there?

 

[American Zombie]

You by chance have or had Zonealarm installed?

I have seen this before when Zonealarm does not uninstall correctly and the solution was to install then uninstall ZA.

Might want to look at KB 316414 too.

 

[ejn74]

Thanks AZ I will try that.

 

[Blue Jack]

I've had that happen after I uninstalled ZA, the true vector file/program hangs out for some strange reason. I haven't used it in a while, I switched to Kaspersky Anti Hacker for my FW and I love it.

See if you still have true vector running when you go into the task manager.

 

[ejn74]

Your Suggestion worked American Zombie. Reps for you!!

 

[madmatt]

Just some more information... If you run command (cmd) and type "net helpmsg NUMBER" you can see what the error message means.

i.e. "net helpmsg 65"

 

[Admiral Michael]

If you havent tried madmatt's "net helpmsg 65" the error is: "Network Access is denied"