Ok, here's the details. He can log on to hotmail and see the email program just fine. He can change folders as well but if he attempts to open any email it does nothing. In the browsers status bar it will then show "error on page".
Is this a security setting in xp sp2?
He is using IE. He doesn't have anything other that XP SP2 and office XP. He uses outlook too but doesn't have any problems with it.
SP2 has a pop-up blocker but it would show it in the pop-up bar. This error is shown in the status bar on the lower left.
Also, if he's using zone alarm tell him to disable cookie control as well as ad blocking.
I had just done the "bulldozer" approach because he had problems with his sound. I had built this pc for him back in June and he was not able to use any sound devices and I could not get it to work for nothing!!! So, when SP2 came out I slipstreamed a XP-SP2 copy and did a "repair" install. His sound worked fine after the repair but he then couldn't open and hotmail email. He has not downloaded firefox yet so I don't know if that will work. I'll let you know.