AVG won't update

[brocher]

Friend has new lap top. I have hooked it up to the internet no problems wireless and cabled. Internet access is no problem but i cannot get it to update AVG Free or Windows defender, i cannot seem to find what the problem is, i have disabled both the windows firewall and the Belkin firewall with still no sucess. I am unfamiliar with belkin N1 , can anyone offer any help?

 

[nod32]

Maybe you need to forward a port? I checked portforward.com under that router, but AVG isn't listed. Maybe you could enable DMZ for a bit just to see if it's the router stopping it.

And the other thing is that AVG might be configured wrong. I haven't used it much myself, but there are probably some internet connection settings in there.

 

[gonaads]

Open AVG, click on "Tools" then click on "Advanced Settings" then click on "update in the column on left side of the window. Tell us what is checked off and what is not. Also click on the "Proxy" setting under "Update". If you are not using a proxy make some that it's all blank and the upper box has "Don't use proxy". Click on the "Dial Up setting listed below that setting and if you are not using a dial up connection (you are using a DSL or Cable connection instead) make sure it is not checked off. And last, click on the "URL setting below that and see that both boxes for the "Primary: and "Secondary" servers are checked off. You could also if you think there are connection problems with either of the servers add a new one by click the "ADD" button, but you need the Address for it which you could probably find at the AVG site or somewhere else online. Hope this helps. I am using AVG 8.0xx and I just upgraded my subscription and did an update today. So, if any options I have checked off can help let me know.