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phatphunky
Guest
I really, really like this scanner and nothing I've seen recently comes close to the quality... however, I am having problems getting it to work in XP... Artec is not providing drivers for XP in order to get you to run out and buy the newest model... the bios is fine and I followed the instructions provided by Artec but when I tell the twain interface to perform a preview, the scanner makes a little bit of noise and then a warning comes up saying "fail to adjust to an adequate color balance value"... whatever, I also checked to make sure the scanner was not in a locked position... I've changed every option I can think of... Artec, of course, reports this method of theirs works with the AM12E Plus scanners in their office... why not in mine? If someone can please help me resolve this problem, I will be eternally grateful...
pHatpHunky
pHatpHunky