News Apple's $30 apology for iPhone activation delays?

iPhone 3G S users are still experiencing delays activating their new smartphones, but Apple apparently wants to make it up to users.

Apple began notifying affected customers via e-mail on Sunday that they may experience additional delays for another two days due to "system issues" and "high activation volumes," according to readers in various blogs who claim to have received the e-mail. The problems began immediately after the new iPhone's launch Friday.

As a way of apology for the delays, the same e-mail said Apple plans to offer customers a $30 credit iTunes Store credit for "the inconvenience this delay has caused."

Here's the entire text of the e-mail:

Dear Apple Customer,

Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.

We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.

On Monday, you'll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Team

:source: News source: news.cnet.com
 
Last edited by a moderator:

Members online

No members online now.

Latest profile posts

hello peeps... is been some time since i last came here.
Electronic Punk wrote on Sazar's profile.
Rest in peace my friend, been trying to find you and finally did in the worst way imaginable.
Terrahertz wrote on Electronic Punk's profile.
Yo fellas!
Electronic Punk wrote on Sazar's profile.
Where are you buddy?
Perris Calderon wrote on Electronic Punk's profile.
Hey EP! All good with me, applying for Microsoft MVP right now, should have done this a while ago.

Notifications don't work, I only found your response by coming back to hunt up some threads, if you want, give me your email address so we can keep in touch easier!

Forum statistics

Threads
61,997
Messages
673,419
Members
5,591
Latest member
nodee