AOL and Limited Account

[oceans29]

When I try to log onto AOL in a limited account I get an error message that says, "Your MAIN.IDX file is damaged. Reinstall or restart. I have done both, but keep getting the same message. Is there a solution to this without changing the user status to administrator??

 

[Electronic Punk]

Not an experienced AOLer myself, but ensure that you have the latest version, perhaps by loggins on as the admin and running an autoupdater (?)

(( Cleared the last 2 posts, they were offtopic and jsut plain daft 😉Keep the fun stuff in the appropriete forums, this section is for tech support. ))

 

[oceans29]

I have the latest version installed. Not sure what you mean by an autoinstaller.

 

[oceans29]

Does anyone have any other ideas??

 

[Iceman]

if your using aol 7.0, you might try and uninstall that version and try version 6, see if that will take care of it, I only read this on the web have no experience with AOL, and never will.

sorry best of luck 😉

 

[Electronic Punk]

I said autoupdater not autoinstaller.

Some applications have the abililty to connect to the web and update their files as needed, others have this option on the menus. But like I said, I don't have or will not be trying AOL, so am not sure if it contains these features.

 

[BigPete]

I think I had a problem like this years ago. Try getting through to the AOL Tech Support people via the chat room, I have never waited more than 5 minutes to talk to someone and they solved my problem on both occasions.

 

[oceans29]

Thanks. That is exactly what I did and it worked great! They had me delete one file and replace my MAIN.IDX file from the backup folder. Seems to have solved the problem!