you dont say wot op system u r using, but bt send the wrong disk, they send the 1.6 set and believe it or not they are for the eastern market.
check your taskbar and look for the alcatel icon (looks like half a phone covered in lime jelly) Got it??? good...right click on that and go to show diagnostics.
Check your vpi is set to 0 and the vci is set to 38...if not your modem is set wrong...just download new drivers from btopenworld.com...I dont think it matters if u dont use them as an isp or not. i hope that helps.....sorry if it doesnt....but you will wait for hours trying to get through on help lines with your isp
if your modem is set wrong...or at least different from mine..download the driv.....actually there have been numerous reports on the web that alcatel have been sending the wrong drivers to its customers.....are you using bt broadband coz i can send you my set through email if u want....no viruses PROMISE
If not my set i'm using are the V140.2r set....or type in alcatel drivers or go here www.vnunet.com/News/1113386 and see how many others are suffering
soz geez but i thought V140.blah blah was v1.4....silly me ...
I thought it was the 1.4's that were causing the problems in the first place....ohhh i'm getting confused now ... anyway that site address i sent is very relevant if you are bt customers.
I have to quickley say that i NEVER have problems connecting with my set and always get stonking speeds
SO i aint changing nowt just yet until i'm guarenteed stupendous results, else there is no point changing them !!
Oh and i'm running xp pro...just in case u were wondering
Been using 1.6 drivers for about a month with now major problems, from a clean install of windows, then straight to the 1.6 drivers. setup asks for the original drivers which are off of the freeserve cd. Note i dont actually install the freeserve bits. Hope this helps other people in the uk
Well hey i'm always tryin new things...hell i'll give em a go cheers...was that now or no (as mentioned in your reply) coz i'm a tad wary if ur saying now major problems...instead of no major problems...cheers anyway
Thanks for the advice to revert to the 1.4 Drivers. I use BTOpenworld, and my Speedtouch modem kept disconnecting (status icon went yellow). Luckily I had kept the previous 1.4 driver, and now it seems a lot better.