you are installing active desktop? is that a program, or does that occur when you try to run a script? it looks like scripting error, because it is referencing lines.
You know how your error is anoying to you? well think about our dial-up users who need to wait for the whole picture to load. perhaps in the future you could crop pictures, post links to them, or attach them.
i'm just saying that not everyone is on brodband, that's all. and if someone knew the answer and wanted to help, but was on dial up, and had to wait for the picture to load, perhaps they would get discouraged and just forget about it.