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Top | #1 |
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Bow Down to the King
Joined: April 2002
Location: New York
Posts: 13,312
Reputation: 4090
Power: 294 |
I have 10 Device CAL registered on my MetaFrame server. For those of you who don't know, when a "device" connects it registers a license with the license server which becomes valid for 90 days. However, if you reformat that client workstation and then reconnect to the terminal server it creates a new license (Microsoft Knowledge Base Article 234319). This can be a problem and it became a problem in my case. All 10 Device CAL were used up and a client went to connect to the server. Since Microsoft Licensing is buggy at best he was able to connect, but all these errors and warnings are generated in the Event Viewer (which any good admin hates to see). So I come across the above article and call the 1-888 number listed to receive information on the fix. Of course I knew what was coming. "This is a technical support issue". Okay. Thanks. I'll hold. "$249?..." I'm sure some of you can imagine what was said next. To make a long story short, I refused to pay any fee whatsoever to Microsoft and insisted that the information be provided to be free of charge. There was no mention of a fee in the article and therefore the information should be free of charge. After making it quite clear I wasn't going to tolerate this I was passed through to Support and I received the information I needed. They don’t call me the IT NAZI for nothing. |
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Top | #2 |
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The Last High
Joined: December 2001
Location: London
Posts: 18,506
Blog Entries: 51
Reputation: 3652
Power: 346 |
Same as the issue I had the other day, we don't licence TS tho we just go for the 2 free remote administration mode... Can be a damn pain though.
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