sab1229

I have been having a problem with flash player. I am new here and I am not all that computer savy. I have an e-machines model W3615 Intel Pentium 4. My hard drive is a SATA II 160 GB. The problem is I keep getting a message that says Internet explorer has encountered a problem with an add-on and needs to close. The following add-on was running when this problem occurred.

Add-on name- Flash 10a.ocx
company name- Adobe systems Inc.
description- Adobe flash player

I then get a message that says problems with computers hard disk. That says this problem was caused by windows not being able to open a file on your computer's hard disk. After this message appears, I get another message that says Internet Explorer has encountered a problem and needs to close. I know we have no viruses, because we are protected by Mcafee and we have plenty of free space. Please if anyone can help I would appreciate it.

American Zombie

1. Download and run the Flash Uninstaller

2. After that reboot then after the system comes back up go to the Flash Installer page and install flash again.

sab1229

Thanks for responding. I did what you said to do and it seems to be doing ok now. Thank You.