Jewelzz

This just started happening yesterday, nothing new has been installed and no configs have been changed. I used my trusted pal Google and the only think I found was Although the post says it only works with Vista another post says he was successful with this on XP Home. I'm running XP Pro and it wasn't successful. Any suggestions?? Other than "get Thunderbird" or " use xxx"?

American Zombie

Not sure if you already saw this or if it even applies to you but there is an update for the problem discussed on that page.

kb932086

madmatt

Are there any warnings/errors noted in the Event Viewer within the Office 2007 logs?

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Jewelzz

I don't have large .pst files and most of my folders in Outlook are empty except for few emails.

No, no errors or warning. I click send/receive when I left for work this morning, 04:30 and it was still 'Preparing to send/recieve' when I got home at 16:00.

LordOfLA

I just terminate the process and start again.

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Jewelzz

Hmm, I deleted a GMail profile and was able to receive email but I'm still not able to send, it still says 'Preparing to send/receive"

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Jewelzz

Even though I only have 1 item in my outbox it says sending message 3 of 3 yet it doesn't send

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tridom

I've tried all kinds of solutions and none of them worked. What finally seems to have worked for me is to split my multiple accounts into groups of 2 or 3 (Send/Receive Settings/Define Send/Receive Groups). Then I staggered the automatic send/receive based on the importance of that group. For example, the "Main Accounts" group does an auto send/receive every 15 minutes, the "other" group every 17 minutes, and another group every 18 minutes....etc.

I found this after disabling automatic send/receive and tried doing manual send/receives on each account. None of them ever failed. When I re-enabled the auto it started to fail again. It would do one or two accounts and hang....then I'd have to do the dreaded close Outlook, End Process, Restart Outlook, send/receive. It would do 2 or 3 accounts and repeat.

Now that I've split them up.....no problem.

Hope this works for someone else! I know a lot of people are reporting the same problem with different fixes. I spent weeks trying to find one that would work for me without doing a complete re-install and this seems to have done it.

(You may also want to try "American Zombie's" solution while you are at it. I had alreaady done that one and it didn't work for me....but it still makes sense)