SysProg

I just finished upgrading to the latest release of SlowGold. I uninstalled the old version using Add Remove Programs, then deleted the SlowGold2002 folder from My Programs, and installed the new version.

Now when I launch SlowGold, Windows Installer launches for Roxio, and other programs, and attempts to uninstall them.

How do I stop this from happening? I read about using the Windows Installer Cleanup Utility from Microsoft but am not sure which program to have it clean up.

I also run Microsoft AntiSpyware (daily scan), Ad-Aware (weekly), Spy-bot (resident with a weekly scan), McAfee Personal Firewall, and McAfee VirusScan. All come back clean (except for cookies, which I allow them to delete).

Harley

kcnychief

You should re-read this article from MS if you haven't already:

http://support.microsoft.com/?scid=kb;en-us;290301

The utility does not harm any programs, it just removes the Windows Installer information from programs that used it. I would use that to "clean" the programs that are acting up.

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SysProg

Thanks for the info, but upon further reading (of the readme.txt that is in the article) I will have to reinstall all of the affected programs that I clean up with the utility. It says that the Cleanup Utility will remove registry entries which include the info in the Add/Remove Programs dialog.

I am hoping to resolve this without having to uninstall everything, but will do so if it can't be avoided.

This problem began yesterday - Roxio has been on my system for over 2 years now and hasn't caused any problems.