|
|
![]() |
|
|
Top | #1 |
|
qvack qvack qvack
Joined: February 2004
Location: SYDNEY
Posts: 40
Reputation: 0
Power: 101 |
I have a legit copy of XP with a legit serial...i've just gotten off the phone to MS and am entirely pi$$ed off that they didn't help me. So i've done some research on the net and found a solution to my problem. Hopefully this will help others if they face a similar issue. Basically I check the Windows Update site to update my computer every week and recently tried to do so as per usual. The only problem being that it says I have a pirate key! But I don't and I still have my original disk with the install key on it and my receipt from where I bought it etc.....grr. I have read that to log onto the update site (I mean I have a good key, and since MS won't help me I'm doing this myself) you can disable the activeX Add-on in internet explorer. To Manage (Enable/Disable) your Add-ons in Internet Explorer. You are normally able to do this by clicking: Tools Manage Add-ons then enabling or disabling Active X controls For some reason I could not do this as it says "The administrator has blocked access"...well I am the administrator and I didnt block access! I found out how to fix this problem: Start Run type "gpedit.msc" (without the "") a new window will pop up. Browse to: Computer Configuration Administrative Templates Internet Explorer Then on the right hand panel double click on: "Do not allow users to enable or disable add-ons" Check the "Disabled" box and off you go! Anyway, I hope this helps.... |
|
|
|
|
|
Top | #2 |
|
qvack qvack qvack
Joined: February 2004
Location: SYDNEY
Posts: 40
Reputation: 0
Power: 101 |
holy crap!
no sooner have i said this...but after i downloaded more updates....this option stopped working!!!!!!!!!!!!!!!!!!! I can't enable/disable the Windows Genuine Advantage add-on anymore and it's stuck on enable.... |
|
|
|
|
|
Top | #3 |
|
Michaelsoft Systems CEO
Joined: February 2003
Location: Hamilton, Ontario Canada Earth
Posts: 3,125
Blog Entries: 8
Reputation: 2216
Power: 166 |
Since you have proof of purchase shouldn't they be able to help you?
|
|
|
|
|
|
Top | #4 |
|
qvack qvack qvack
Joined: February 2004
Location: SYDNEY
Posts: 40
Reputation: 0
Power: 101 |
well...yes! they should...how many phone calls do I have to make to them before I start trying my own methods though???
would appreciate some help plz...? |
|
|
|
|
|
Top | #5 |
|
Michaelsoft Systems CEO
Joined: February 2003
Location: Hamilton, Ontario Canada Earth
Posts: 3,125
Blog Entries: 8
Reputation: 2216
Power: 166 |
Have you talked to someone higher up then the help desk? Like ask for there manager or something?
|
|
|
|
![]() |
| Bookmarks |
| Thread Tools | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Microsoft Internet Explorer 7 Critical Update Screenshots | kcnychief | Windows Desktop Systems | 1 | August 1st, 2006 1:39pm |
| Windows Internet Explorer 7 Beta 2 (5346.5) | NetRyder | Windows Desktop Systems | 90 | June 29th, 2006 5:13pm |
| windows explorer / internet explorer 6 wont open | cornishpasty | Windows Desktop Systems | 3 | December 22nd, 2002 11:53am |
| Internet Explorer Critical Update | Friend of Bill | Windows Desktop Systems | 4 | November 21st, 2002 3:52pm |
| Internet Explorer Security Update | cheezies | Windows Desktop Systems | 1 | February 13th, 2002 2:01am |