Slew of problems after uninstalling SystemWorks.

CelicaMan94 · February 25th, 2006

I just uninstalled Norton Systemworks 2006 after it asked for re-activation. After this, my computer has become pretty useless. Some problems include:

AIM will not function. I receive an error saying "ERROR: Could not create Boxely service."

I cannot delete my Hotmail messages with IE. The box that can be checked to select all messages doesn't work. If I select the messages individually and click delete, nothing happens. Java applets won't load, or even appear. Windows Update yields a blank white page.

In the About section of IE where the version and ID are listed, they are all blank.

I cannot run tests on PC Pitstop. It says that scripting is disabled in my security settings (it isn't).

The Norton Antivirus offered from Google will not run. It will open, but say nothing except "System Status: Refreshing" with a blank white space under it. The options to scan do not appear at all.

The Sytem Restore feature will not open.

This is all I've ran into so far. Any ideas?

**madmatt** · February 25th, 2006

I assume when you uninstalled NSW every thing went smoothly? Did you also uninstall NAV that is bundled with NSW? Do you have any other Norton branded programs installed? Did you uninstall LiveUpdate?

Did you delete the Application Data folder for Symantec? Did you delete the Common Programs folder for Symantec?

I suggest flushing the registry and searching for any Norton or Symantec related keys. I also suggest using the Windows Installer Cleanup Utility to get rid of anything Norton/Symantec.

CelicaMan94 · February 25th, 2006

I'm removed all of the folders and registry entries that I could find. I ran into a few other problems during this. The search feature in Windows doesn't work. The window will appear with the blue and white panes, but they're both blank. The little dog just sits in the bottom left corner. And Windows Media Player won't open. I get an error message that says "An internal application error has occurred.". I even tried rebooting in safe mode to see if that fixed anything. It was no different than a regular boot. Everything still had problems. The Help & Support feature also won't open.

**canadian_divx** · February 25th, 2006

well other than redoing windows because it is Norton. lol

some options that might work:

SFC - click start/run type in CMD, then in the dos window type sfc /scannow
it will ask for the windows cd to replace files and it might take a while.

also you can try to run the Norton removal tool.
http://www.softpedia.com/get/Tweak/U...val-Tool.shtml
it will clean up other crud left behind. and when that is done reinstall the latest version of the windows scripting service

other than that go into IE. and in the options tell everything to reset to default. all the tabs and everything just reset to default.

umm if u can there is an application out there called registry mechanic i think there is a demo out there on the net. but try to get that and run it.

or if all else fails there is one way that should fix it.
reinstall XP but when you do it do a repair install. it is in the options when installing. it will go through looking for previous instillations and then it will list the current one and ask if u want to repair it.

CelicaMan94 · February 25th, 2006

I've tried running the Repair install before and I can never get it to work. It asks which installation I want to log into, and then asks for a password. I've not set any passwords and anything I try just takes me to a C:\> prompt.

hektik · March 7th, 2006

Originally Posted by CelicaMan94

I just uninstalled Norton Systemworks 2006 after it asked for re-activation. After this, my computer has become pretty useless. Some problems include:

AIM will not function. I receive an error saying "ERROR: Could not create Boxely service."

I cannot delete my Hotmail messages with IE. The box that can be checked to select all messages doesn't work. If I select the messages individually and click delete, nothing happens. Java applets won't load, or even appear. Windows Update yields a blank white page.

In the About section of IE where the version and ID are listed, they are all blank.

I cannot run tests on PC Pitstop. It says that scripting is disabled in my security settings (it isn't).

The Norton Antivirus offered from Google will not run. It will open, but say nothing except "System Status: Refreshing" with a blank white space under it. The options to scan do not appear at all.

The Sytem Restore feature will not open.

This is all I've ran into so far. Any ideas?

im having a simular problem.i cannot run system programs either.except mine occured after i un-installed zone alarm pro.however i uninstalled mine because i couldnt view javascripts or embeded objects and the settings would be refreshed by zone alarms settings "which originally changed them"i dont get it...

**Mastershakes** · March 7th, 2006

SYMClean

Have either of you tried it?

hektik · March 7th, 2006

Originally Posted by Mastershakes

SYMClean

Have either of you tried it?

Just tried.Says i can continue installing norton....hrm... now i cant even use windows media player! "An internal apllication error has occured"

**Mastershakes** · March 7th, 2006

Now run SFC /scannow with your XP CD in drive as Canadian_divx suggested.

(do this at the run command)

hektik · March 7th, 2006

Originally Posted by Mastershakes

Now run SFC /scannow with your XP CD in drive as Canadian_divx suggested.

(do this at the run command)

can't, my cpu was bought with xp installed, i have no disk..

**Johnny** · March 7th, 2006

Once again Norton kills a perfectly fine PC. You all know what he has to do, so you might as well tell him

**Mastershakes** · March 7th, 2006

Originally Posted by Johnny

Once again Norton kills a perfectly fine PC. You all know what he has to do, so you might as well tell him

It's mcafee silly.

**Johnny** · March 8th, 2006

Originally Posted by Mastershakes

It's mcafee silly.

When did McAfee become Norton System Works ?? lol

**madmatt** · March 8th, 2006

Johnny, not the original post. Someone else is asking a similar question except it is about Zone Alarm.

UND_fightingSioux · May 8th, 2006

Hey I tried that norton uninstall thing and I still have that error, I also installed Zone Alarm to replace Norton. So I don't know what to do and I really and I mean really don't want redo my operating system again.

February 25th, 2006	Top \| #1
CelicaMan94 OSNN Junior Addict Joined: February 2004 Posts: 27 Reputation: 0 Power: 101	Slew of problems after uninstalling SystemWorks. I just uninstalled Norton Systemworks 2006 after it asked for re-activation. After this, my computer has become pretty useless. Some problems include: AIM will not function. I receive an error saying "ERROR: Could not create Boxely service." I cannot delete my Hotmail messages with IE. The box that can be checked to select all messages doesn't work. If I select the messages individually and click delete, nothing happens. Java applets won't load, or even appear. Windows Update yields a blank white page. In the About section of IE where the version and ID are listed, they are all blank. I cannot run tests on PC Pitstop. It says that scripting is disabled in my security settings (it isn't). The Norton Antivirus offered from Google will not run. It will open, but say nothing except "System Status: Refreshing" with a blank white space under it. The options to scan do not appear at all. The Sytem Restore feature will not open. This is all I've ran into so far. Any ideas? Windows XP Pro Motherboard: ASUS M2N CPU: AMD AM2 5000+ Brisbane Black 2.6GHz @ 3GHz RAM: 2GB Kingston DDR2-800 @ DDR2-860 5-5-5-17 HDD: WD 160 GB Video: nVidia 8600GTS 756/1120 @ 860/1150 Sound: Sound Blaster Audigy 2 NX

February 25th, 2006	Top \| #2
madmatt Bow Down to the King Joined: April 2002 Location: New York Posts: 13,312 Reputation: 4090 Power: 297	Re: Slew of problems after uninstalling SystemWorks. I assume when you uninstalled NSW every thing went smoothly? Did you also uninstall NAV that is bundled with NSW? Do you have any other Norton branded programs installed? Did you uninstall LiveUpdate? Did you delete the Application Data folder for Symantec? Did you delete the Common Programs folder for Symantec? I suggest flushing the registry and searching for any Norton or Symantec related keys. I also suggest using the Windows Installer Cleanup Utility to get rid of anything Norton/Symantec.

February 25th, 2006	Top \| #3
CelicaMan94 OSNN Junior Addict Joined: February 2004 Posts: 27 Reputation: 0 Power: 101	Re: Slew of problems after uninstalling SystemWorks. I'm removed all of the folders and registry entries that I could find. I ran into a few other problems during this. The search feature in Windows doesn't work. The window will appear with the blue and white panes, but they're both blank. The little dog just sits in the bottom left corner. And Windows Media Player won't open. I get an error message that says "An internal application error has occurred.". I even tried rebooting in safe mode to see if that fixed anything. It was no different than a regular boot. Everything still had problems. The Help & Support feature also won't open. Windows XP Pro Motherboard: ASUS M2N CPU: AMD AM2 5000+ Brisbane Black 2.6GHz @ 3GHz RAM: 2GB Kingston DDR2-800 @ DDR2-860 5-5-5-17 HDD: WD 160 GB Video: nVidia 8600GTS 756/1120 @ 860/1150 Sound: Sound Blaster Audigy 2 NX

February 25th, 2006	Top \| #4
canadian_divx Canadian_divx Joined: June 2002 Location: waterloo, Ontario, Canada, Planet Earth Posts: 1,551 Reputation: 150 Power: 137	Re: Slew of problems after uninstalling SystemWorks. well other than redoing windows because it is Norton. lol some options that might work: SFC - click start/run type in CMD, then in the dos window type sfc /scannow it will ask for the windows cd to replace files and it might take a while. also you can try to run the Norton removal tool. http://www.softpedia.com/get/Tweak/U...val-Tool.shtml it will clean up other crud left behind. and when that is done reinstall the latest version of the windows scripting service other than that go into IE. and in the options tell everything to reset to default. all the tabs and everything just reset to default. umm if u can there is an application out there called registry mechanic i think there is a demo out there on the net. but try to get that and run it. or if all else fails there is one way that should fix it. reinstall XP but when you do it do a repair install. it is in the options when installing. it will go through looking for previous instillations and then it will list the current one and ask if u want to repair it.

February 25th, 2006	Top \| #5
CelicaMan94 OSNN Junior Addict Joined: February 2004 Posts: 27 Reputation: 0 Power: 101	Re: Slew of problems after uninstalling SystemWorks. I've tried running the Repair install before and I can never get it to work. It asks which installation I want to log into, and then asks for a password. I've not set any passwords and anything I try just takes me to a C:\> prompt. Windows XP Pro Motherboard: ASUS M2N CPU: AMD AM2 5000+ Brisbane Black 2.6GHz @ 3GHz RAM: 2GB Kingston DDR2-800 @ DDR2-860 5-5-5-17 HDD: WD 160 GB Video: nVidia 8600GTS 756/1120 @ 860/1150 Sound: Sound Blaster Audigy 2 NX

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March 7th, 2006	Top \| #6
hektik OSNN Junior Addict Joined: March 2006 Posts: 3 Reputation: 0 Power: 0	Re: Slew of problems after uninstalling SystemWorks. Originally Posted by CelicaMan94 I just uninstalled Norton Systemworks 2006 after it asked for re-activation. After this, my computer has become pretty useless. Some problems include: AIM will not function. I receive an error saying "ERROR: Could not create Boxely service." I cannot delete my Hotmail messages with IE. The box that can be checked to select all messages doesn't work. If I select the messages individually and click delete, nothing happens. Java applets won't load, or even appear. Windows Update yields a blank white page. In the About section of IE where the version and ID are listed, they are all blank. I cannot run tests on PC Pitstop. It says that scripting is disabled in my security settings (it isn't). The Norton Antivirus offered from Google will not run. It will open, but say nothing except "System Status: Refreshing" with a blank white space under it. The options to scan do not appear at all. The Sytem Restore feature will not open. This is all I've ran into so far. Any ideas? im having a simular problem.i cannot run system programs either.except mine occured after i un-installed zone alarm pro.however i uninstalled mine because i couldnt view javascripts or embeded objects and the settings would be refreshed by zone alarms settings "which originally changed them"i dont get it...

March 7th, 2006	Top \| #7
Mastershakes OSNN Veteran Addict Joined: July 2004 Location: Montreal Posts: 1,721 Reputation: 1040 Power: 124	Re: Slew of problems after uninstalling SystemWorks. SYMClean Have either of you tried it? So many idiots - so little time

March 7th, 2006	Top \| #8
hektik OSNN Junior Addict Joined: March 2006 Posts: 3 Reputation: 0 Power: 0	Re: Slew of problems after uninstalling SystemWorks. Originally Posted by Mastershakes SYMClean Have either of you tried it? Just tried.Says i can continue installing norton....hrm... now i cant even use windows media player! "An internal apllication error has occured"

March 7th, 2006	Top \| #9
Mastershakes OSNN Veteran Addict Joined: July 2004 Location: Montreal Posts: 1,721 Reputation: 1040 Power: 124	Re: Slew of problems after uninstalling SystemWorks. Now run SFC /scannow with your XP CD in drive as Canadian_divx suggested. (do this at the run command) So many idiots - so little time

March 7th, 2006	Top \| #10
hektik OSNN Junior Addict Joined: March 2006 Posts: 3 Reputation: 0 Power: 0	Re: Slew of problems after uninstalling SystemWorks. Originally Posted by Mastershakes Now run SFC /scannow with your XP CD in drive as Canadian_divx suggested. (do this at the run command) can't, my cpu was bought with xp installed, i have no disk..

March 7th, 2006	Top \| #11
Johnny Paul Reed Smith Joined: January 2004 Location: Happy Valley Posts: 4,869 Reputation: 2369 Power: 173	Re: Slew of problems after uninstalling SystemWorks. Once again Norton kills a perfectly fine PC. You all know what he has to do, so you might as well tell him Paul Reed Smith.

March 7th, 2006	Top \| #12
Mastershakes OSNN Veteran Addict Joined: July 2004 Location: Montreal Posts: 1,721 Reputation: 1040 Power: 124	Re: Slew of problems after uninstalling SystemWorks. Originally Posted by Johnny Once again Norton kills a perfectly fine PC. You all know what he has to do, so you might as well tell him It's mcafee silly. So many idiots - so little time

March 8th, 2006	Top \| #13
Johnny Paul Reed Smith Joined: January 2004 Location: Happy Valley Posts: 4,869 Reputation: 2369 Power: 173	Re: Slew of problems after uninstalling SystemWorks. Originally Posted by Mastershakes It's mcafee silly. When did McAfee become Norton System Works ?? lol Paul Reed Smith.

March 8th, 2006	Top \| #14
madmatt Bow Down to the King Joined: April 2002 Location: New York Posts: 13,312 Reputation: 4090 Power: 297	Re: Slew of problems after uninstalling SystemWorks. Johnny, not the original post. Someone else is asking a similar question except it is about Zone Alarm.

May 8th, 2006	Top \| #15
UND_fightingSioux OSNN One Post Wonder Joined: May 2006 Location: Chicago Posts: 1 Reputation: 0 Power: 0	Re: Slew of problems after uninstalling SystemWorks. Hey I tried that norton uninstall thing and I still have that error, I also installed Zone Alarm to replace Norton. So I don't know what to do and I really and I mean really don't want redo my operating system again.

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