Fast-Switch User Problem

**Top** · January 22nd, 2002

When I use fast-switch to go to another username, then log off from that username, and then go back to my original username, my mouse locks up. Right after I go back to the desktop, my mouse becomes immobile. Is this a known bug? I have all the updates from Windows Update. I'm running Windows XP-Home, by the way.

Thanks!

**Lonman** · January 22nd, 2002

What kind of mouse?

**Top** · January 22nd, 2002

I've got an IBM-Active Scroll.

**Lonman** · January 22nd, 2002

USB or PS/2? Are you running their drivers, or did XP pick it up for you?

**Top** · January 22nd, 2002

PS/2 I guess XP picked them for me. When I checked the device manager, it says I've got a Microsoft IntelliMouse installed. I'm not sure why. My PC shipped with a two button logitech mouse, but I wanted the scroll-wheel, and I had the IBM one from my last PC, so I plugged in the IBM one instead of the logitech when I set everything up.

**Lonman** · January 22nd, 2002

Turn your computer off first, then plug in the other mouse and see if it's an issue with the mouse itself or not. I'm kind of doubting that it is, but let's eliminate it as a suspect.

**Top** · January 22nd, 2002

When I used the other mouse, I didn't have a problem. The mouse functioned correctly.

**Lonman** · January 22nd, 2002

It's the mouse then, try updating the driver for it through Device Manager. I see that XP only has this driver available (see the attachment). Give it a try and see what you see. If it doesn't work, go to the IBM website and look for a newer driver for it.

January 22nd, 2002	Top \| #1
WorldWarGeneral Unregistered Posts: n/a	Fast-Switch User Problem When I use fast-switch to go to another username, then log off from that username, and then go back to my original username, my mouse locks up. Right after I go back to the desktop, my mouse becomes immobile. Is this a known bug? I have all the updates from Windows Update. I'm running Windows XP-Home, by the way. Thanks!

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January 22nd, 2002	Top \| #2
Lonman Bleh! Joined: December 2001 Posts: 2,642 Reputation: 60 Power: 154	What kind of mouse?

January 22nd, 2002	Top \| #3
WorldWarGeneral Unregistered Posts: n/a	I've got an IBM-Active Scroll.

January 22nd, 2002	Top \| #4
Lonman Bleh! Joined: December 2001 Posts: 2,642 Reputation: 60 Power: 154	USB or PS/2? Are you running their drivers, or did XP pick it up for you?

January 22nd, 2002	Top \| #5
WorldWarGeneral Unregistered Posts: n/a	PS/2 I guess XP picked them for me. When I checked the device manager, it says I've got a Microsoft IntelliMouse installed. I'm not sure why. My PC shipped with a two button logitech mouse, but I wanted the scroll-wheel, and I had the IBM one from my last PC, so I plugged in the IBM one instead of the logitech when I set everything up.

January 22nd, 2002	Top \| #6
Lonman Bleh! Joined: December 2001 Posts: 2,642 Reputation: 60 Power: 154	Turn your computer off first, then plug in the other mouse and see if it's an issue with the mouse itself or not. I'm kind of doubting that it is, but let's eliminate it as a suspect.

January 22nd, 2002	Top \| #7
WorldWarGeneral Unregistered Posts: n/a	When I used the other mouse, I didn't have a problem. The mouse functioned correctly.

January 22nd, 2002	Top \| #8
Lonman Bleh! Joined: December 2001 Posts: 2,642 Reputation: 60 Power: 154	It's the mouse then, try updating the driver for it through Device Manager. I see that XP only has this driver available (see the attachment). Give it a try and see what you see. If it doesn't work, go to the IBM website and look for a newer driver for it.