sacred2nite

Hi

I own the web site www.alanhilton.co.uk and I (did) have another domain parked on top of that (www.heritagedevelopmentmk.co.uk). Now when I click the later domain I see a cpanel screen and it says "There is no website configured at this address. ".

I don't understand what's going on here because if I type www.heritagedevelopmentmk.co.uk/cpanel it works fine!

I have spoken to my web host about this but to be frank - they are cr@p and are no help at all.

When I "parked" this domain on my site I just used cpanel and changed the DNS values myself (I have an account on UKReg.com). It worked ok for months but it has not worked ever since my web host changed to new severs.

Anyone know what's wrong?

Thanks

Geffy

is the folder for the parked domain still there??
have you tried removing it and making it again?


[edit]also cPanel is the devil, just thought I should say that as well[/edit]

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X-Istence

Ah, yes i agree with Geffy, and i work with it daily.

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Grandmaster

why?

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Iceman

http://www.heritagedevelopmentmk.co.uk/ and the http://www.heritagedevelopmentmk.co.uk/cpanel are two complety different beasts, sounds like when your webhosting company changed servers, they didn't move over your index page.

see if you can look in that domains public_html file there and see if the index page is there, or whatever start page you got setup.

:-)

X-Istence

nslookup heritagedevelopmentmk.co.uk
Server: msdfs1.msd.local
Address: 10.14.15.9

Non-authoritative answer:
Name: heritagedevelopmentmk.co.uk
Address: 207.44.231.67

nslookup www.heritagedevelopmentmk.co.uk
Server: msdfs1.msd.local
Address: 10.14.15.9

Non-authoritative answer:
Name: www.heritagedevelopmentmk.co.uk
Address: 207.44.230.95

Tell your webhost provider to make up their mind and point www to the right IP. The right IP would have to be up to them, but i would think it would be 207.44.231.67.

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sacred2nite

Thanks for your help guys. I passed on your info to my web host but he told me to back up my account as he is going to delete it and start me a new one. :confused:

xsivforce

Good luck with it. Always backup.

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X-Istence

Hrm, your webhost is not a very good one if he told you to do that.

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Grandmaster

*spits out juice* Iceman! Where the hell have you been?!

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X-Istence

Gone. Thats all i can say.

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sacred2nite

Hi guys me again!!

My web host reset my account. I told him to use www.heritagedevelopmentmk.co.uk and discard www.alanhilton.co.uk . He has done that, and I have a flashy new cpanel but I still have the same problem!!!!!

www.heritagedevelopmentmk.co.uk still takes me to that funny cpanel page but www.heritagedevelopmentmk.co.uk/cpanel still works fine!!

I tried to use file manager in cpanel to see if I could remove the page that appears at www.heritagedevelopmentmk.co.uk but it isn’t there! All that is there is my web site! It is as if www.heritagedevelopmentmk.co.uk is totally different to www.heritagedevelopmentmk.co.uk/cpanel!!

NEWS FLASH!!!

I have just noticed that http://heritagedevelopmentmk.co.uk works but www.heritagedevelopmentmk.co.uk still does not!!

Is there any way that I can fix this? What is causing this problem?

Thanks again

sacred2nite

P.S. I control my domain name (www.heritagedevelopmentmk.co.uk) on my UKReg.com account could there be a problem with that?

sacred2nite

Does anyone know any good, cheap web hosts as I am getting a little annoyed with this one?

X-Istence

http://deonixhosting.com/

The one i work for.

The problem with you current host is that the IP in their DNS settings is set wrong. So off course it will not work.

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sacred2nite

Thanks! They look much better I think I will switch

X-Istence

You get me as your admin :P.

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sacred2nite

Great! I have just signed-up!