WMP9 + SB Live problem+solution

February 24th, 2003

Not sure how usefull it might be but I figured I post it for anyone who runs into this.

I reinstalled XP Pro a couple weeks ago. As I normally do, I don't install the "real" drivers for my hardware until I actually need them. (Call me lazy

) A couple days later I installed Windwos Media Player 9 to try it out and to see if it was actually better than previous version. For the most part I'm happy with it. I'm going to keep it. Day before yesterday, I got around to installing the "real" drivers for my Sound Blaster Live card. (wanted surround sound for a DVD)
Well I went to play some MP3s shortly thereafter, and WMP9 complained about not being able to play them.

Here's what I got:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

I also couldn't play wmv files with sound. Vidoe would work, but no sound.

Turns out the SB Live drivers apparently changes the default options for playback.
After racking my brain for about 30 minutes, I figured it out:

In WMP9, go to Tools -> Options...
Go to the Devices Tab
Select Speakers, then Properties
In "Audio device to use:" change it from "DirectSound:SB Live! Wave Device" to "Defaulft DirectSound Device"
Hit OK twice and it now works.

I'm sure there's another way to possibly fix this, but I figured I'd share this with everyone. I'm figuring that installing the drivers first would have prevented this problem. Hope this helps someone out there sometime even as a cautionary tale.

-JG

**Glaanieboy** · February 25th, 2003

On behalf of everyone who experienced this problem: Thank you!
My next xomputer will include a SB Live! card and now I know what to do to avoid the problem. Thank you!

jonifen · February 26th, 2003

nice work there JohnnyGreb... I have an SB Live, and now I know how to sort it if it happens to me when I next format (within a week lol)

February 24th, 2003	Top \| #1
JohnnyGreb Unregistered Posts: n/a	WMP9 + SB Live problem+solution Not sure how usefull it might be but I figured I post it for anyone who runs into this. I reinstalled XP Pro a couple weeks ago. As I normally do, I don't install the "real" drivers for my hardware until I actually need them. (Call me lazy ) A couple days later I installed Windwos Media Player 9 to try it out and to see if it was actually better than previous version. For the most part I'm happy with it. I'm going to keep it. Day before yesterday, I got around to installing the "real" drivers for my Sound Blaster Live card. (wanted surround sound for a DVD) Well I went to play some MP3s shortly thereafter, and WMP9 complained about not being able to play them. Here's what I got: 0xC00D11BA: Cannot play the file Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons: Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again. Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation. You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again. Error ID = 0xC00D11BA, Condition ID = 0x00000000 I also couldn't play wmv files with sound. Vidoe would work, but no sound. Turns out the SB Live drivers apparently changes the default options for playback. After racking my brain for about 30 minutes, I figured it out: In WMP9, go to Tools -> Options... Go to the Devices Tab Select Speakers, then Properties In "Audio device to use:" change it from "DirectSound:SB Live! Wave Device" to "Defaulft DirectSound Device" Hit OK twice and it now works. I'm sure there's another way to possibly fix this, but I figured I'd share this with everyone. I'm figuring that installing the drivers first would have prevented this problem. Hope this helps someone out there sometime even as a cautionary tale. -JG

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February 25th, 2003	Top \| #2
Glaanieboy OSNN Veteran Addict Joined: March 2002 Location: The Netherlands Posts: 2,626 Reputation: 270 Power: 153	On behalf of everyone who experienced this problem: Thank you! My next xomputer will include a SB Live! card and now I know what to do to avoid the problem. Thank you!

February 26th, 2003	Top \| #3
jonifen pffff... Joined: February 2003 Posts: 705 Reputation: 10 Power: 120	nice work there JohnnyGreb... I have an SB Live, and now I know how to sort it if it happens to me when I next format (within a week lol)