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Old April 5th, 2011 Top | #1
 
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Default Slow Office 2010 Performance

Hey all,
It's been ages since I logged on last... so long in fact that I've had to take on a new username because I have no idea what password i was using back in 2004 under my old username!!

I've installed office 2010 x64 on my windows 7 machine, and I'm experiencing very slow start up times for word and excel. It's the same issue even though below i'm just talking about word.

Problem:
I either open the program directly from the *.exe or I open an existing word document, the splash screen zooms through to the document - and then the program hangs for 10 seconds before I can do anything with it. I've been through the online MS help lists, removing addins from the registry...etc, turning things off, reinstalling office... the performance is replicated when my virus scanner is turned off (Kaspersky).

If word is already running, then opening files is really fast. super fast. I've got a quad core intel, 6gb of ram... and opening photoshop for example seems faster than opening word.

Google should be my friend on this issue, but it doesn't seem like anyone else is having this problem - so would very much welcome some ideas!
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Old April 5th, 2011 Top | #2
 
Johnny's Avatar
Paul Reed Smith
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Default Re: Slow Office 2010 Performance

I was going to ask if you are running an anti-virus or not. I did some looking into this and found that it is an issue with the program. Hopefully they figure it out soon, as a lot of people are complaining about it.

Look here -> Word is slow to start, print, or load documents

Paul Reed Smith.
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Old April 6th, 2011 Top | #3
 
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Default Re: Slow Office 2010 Performance

This can happen to me in Office 2007. What I've found is that it's tied to explorer.exe hanging. If it doesn't open right away, I just click on My Computer and it loads right up.

"You can fight without ever winning, but never win without a fight." -Neil Peart of RUSH

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Old April 11th, 2011 Top | #4
 
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Default Re: Slow Office 2010 Performance

thanks guys - i just ended up reinstalling windows 7 and office... problem solved... don't you hate that?!

at least it's running properly now.
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Old April 13th, 2011 Top | #5

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Default Re: Slow Office 2010 Performance

sadly, sometimes that's the easiest way of resolving issues..
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Old April 14th, 2011 Top | #6
 
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Default Re: Slow Office 2010 Performance

Reformat is always the last resort.

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Old April 23rd, 2011 Top | #7
 
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Default Re: Slow Office 2010 Performance

agreed - but it coincided with a new 2tb WD black hdd purchase... so wasn't the end of the world. I'm still holding off on SSD's for the moment.
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