XP Pro + HP 9110i cd writer ...Help

Discussion in 'Windows Desktop Systems' started by weeone, May 22, 2002.

  1. weeone

    weeone Guest

    I upgraded to XP Pro and all went well, I have a
    hewlett packard 9110i cd writer and for some odd
    reason XP will not recognize that the drive even
    exists but it shows in BIOS ?

    I spent over an hour on the phone with HP techs and
    had no luck, where they redirected me to my PC manf.

    I took my PC to the local (custom) manf. and they charged
    me $40 for nothing as they couldnt figure it out either.
    Suggesting it a bad cd writer and that I buy a new one from
    them.

    I know the cd writer is problem free and worked perfect
    under win98 SE.

    can anyone please offer a solution ?
     
  2. Tbird94sc

    Tbird94sc Guest

    i need more information


    what burning program? nero roxio......ect????

    what version of the above program are you using? usually found in the help --> about option on the menu bar at top of prog
     
  3. weeone

    weeone Guest

    I cannot install the normal software that came with this burner.
    Upon trying it says it cannot find a compatible IDE controller.

    HP's site says I must use software called RecordNow with
    it but that doesnt get me past the fact XP cannot even
    locate the drive in the first place.

    I would think if I could get it to notice the drive, I then
    could possibly get the software installed for it, whatever
    it must use?
     
  4. xsivforce

    xsivforce Prodigal Son Folding Team

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    Check here if you haven't already.
     
  5. weeone

    weeone Guest

    yes, I have been there many times and have even installed
    the RecorNow and DLA software as suggested by HP's tech.

    still, XP does'nt notice the drive :(
     
  6. weeone

    weeone Guest

    problem solved, thanks all for help.....

    did a "Add New Hardware" it then (this time) found
    the drive and now all seems ok........Go figure :rolleyes:
     
  7. Sazar

    Sazar F@H - Is it in you? Staff Member Political User Folding Team

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    now to figure out why that happened eh? why it all got fixed ;) thats the $40 question... :D
     
  8. weeone

    weeone Guest

    yep, deciding wether to go get my $40 back too, they said
    it was un-fixable and that my cd writer was bad.....haha

    maybe I should replace their tech :D