XP has lost the CD drive

Discussion in 'Windows Desktop Systems' started by coldfish, Jul 1, 2003.

  1. coldfish

    coldfish Guest

    My mates son has just tried to install some software onto his new PC.

    After a reboot he got a message that went something like "the registry is corrupt and does not match current configuration" and now he has no CD drive.

    In device manager the CD drive has a yellow exclamation mark.

    We have uninstalled the device - switched off - disconnected the drive -rebooted-switched off - connected drive- rebooted and xp says found new hardware identifies the drive etc but says there is a problem with the hardware and it didn't install properly - yellow exclamation mark is back.

    Have tried this with a different cd drive with the same result.

    The bios finds the drive okay.

    Does anyone have any ideas short of trashing the thing and starting again.
     
  2. versionfiv

    versionfiv OSNN Addict

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    Washington DC
    Did you try a system restore yet? Restoring it prior to the installation of the problematic software will probably fix it.
     
  3. coldfish

    coldfish Guest

    Yes tried three different restore points - including the one prior to the installation of the software and also earlier system checkpoints - all three failed.

    As an aside - I have never had a system restore work on any machine.
     
  4. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

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    Location:
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    What was the sofware that was installed to cause the problem?

    Maybe check for a virus.
     
  5. vlad_l

    vlad_l Guest

    i had the same problem!
    i borrowed a CDRW from a friend and used as burning software WinOnCD; both the CD and CDRW were working fine!!!
    after i uninstalled winoncd, the XP didn't want to see the CD; and I tried everything , and in the end i reinstalled XP...

    (the CD was visible by the BIOS)

    and yes, System Restore doesn't work for me either; never!
     
  6. coldfish

    coldfish Guest

  7. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

    Messages:
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    Location:
    Melbourne Australia
    That's why I asked what the software was that got installed. It is a well know issue. Glad you got it sorted. :)