Can anyone help me out? I have windows XP home edition with a VIA chipset motherboard with the latest VIA fixes. Whenever I try to install a software application from a cd, it restarts and gives me a blue screen saying it has performed a physical dump. I tried everything from taking out all of my expansion cards and reinstalling video card first, then other things, then sound card but I still have the same problem. I've also update my BIOS drivers to the latest version but still no luck. All of my expansion card drivers are updated as well and still with no luck. My specs are: AMD Athlon 1.2 VIA Chipset Motherboard (Shuttle AK12) Toshiba DVD-ROM Drive (SD-M1612) Philips Writer (PCRW804) Ti Geforce 4 4200 SB Live! X-Gamer 5.1 An old Network Card I checked if there were any IRQ conflicts, at first there were between the Network Card and the sound card so I uninstalled the network card and reinstalled it in a different slot and there were no more conflicts. However, the problem still persists: automatic restart and blue screen when I install an APP. Any comments would be greatly appreciate, thank you.