windows update does not recognize me as an administrator

Discussion in 'Windows Desktop Systems' started by bgmn, Sep 27, 2002.

  1. bgmn

    bgmn Guest

    I rt. on win.update,click on run as,chose current user and nothing happens.
    In my user accounts it says im an administrator.
    The reason Im trying to update in the first place is because im having trouble uninstalling programs. In add+remove programs when I click uninstall it says "could not open INSTALL.LOG.file.

    Anyone have any suggestions, Thanks
    Jim
     
  2. yoyo

    yoyo _________________

    Messages:
    1,557
    Why don't you just leftclick on windows update (the shortcut in startmenu, I suppose)? I tried your way and nothing happens as well.
     
  3. bgmn

    bgmn Guest

    when I left click it takes me to the update page. But it says administrators only. I am an administrator.
     
  4. yoyo

    yoyo _________________

    Messages:
    1,557
    Have a look here
     
  5. bgmn

    bgmn Guest

    Well ive followed those instructions but same problem occurs
     
  6. bgmn

    bgmn Guest

    I already tried that, Same thing happened.
     
  7. jak deth

    jak deth Guest

    Welcome to XP, another fine product of M$. But seriously, after being in this forum for a week I have seen so many problems that are glitches in the OS I am beginning to wonder just how well it was put together.

    I have seen the oddest problems mentioned here, experienced odd things myself, especially in the add/remove programs tool, that I am starting to see just what a POS this OS is.

    Thanks, it has been a real eye opener.
     
  8. yoyo

    yoyo _________________

    Messages:
    1,557
    Yes I agree, it is a fine product. In my opinion the best OS ever, and I am quite sure most people here think so. Of course there are problems sometimes, but don't blame XP for everything. It has to be compatible with millions of hardware and software configurations and the main problem users.;)
    I am running XP now for 11 months and the only serious problems were caused entirely by myself in cooperation with crappy programs I installed.
    Now back to the original question. You did doublecheck that you made the registrychanges exactly as recommended, you are sure no firewall or proxysettings are the reason? Have you been to Windows update before successfully? :confused: Perhaps play around with security settings of your browser or you can try this to start Windows update from scratch. No other ideas so far,sorry.
    Btw. it is very unlikely that windows update will fix your add/remove problem. This is probably caused by either the INSTALL.LOG file was deleted in a diskcleanup action or faults of the program you want to remove.
     
  9. Deckard

    Deckard Guest

    bgmn,

    I assume you're using XP Prof.

    I had the same problem and took me a week to find help.

    OK, here is the solution :

    1-Open local security settings (in control panel)
    2-Click on software settings. Now on the right window you'll see 'Trusted Publishers'
    3- Right-click on it and choose 'Properties'
    4- If it's set to Local Administrator change it to 'End user' and click OK.
     
  10. bgmn

    bgmn Guest

    Thanks for your help Deckard,I'm actually running xp home edition. I dont suppose you know how to change those settings on home edition.
     
  11. Deckard

    Deckard Guest

    Hmm, unfortunately you can't change it on Home Ed.

    Try the microsoft.public.windowsupdate Newsgroup. I'm sure you'll get the help you're looking for over there.
     
  12. bgmn

    bgmn Guest

    Ok Thank you I apreciate your help
     
  13. jak deth

    jak deth Guest

    Either I am reading your reply and missing something or you made an incorrect reference. I tried to open local security settings through the control panel and found no such option in cntrl pnl. Is it possible you are referencing IE options or using admin tools from the start programs menu?

    Please reply using email to make sure i get the reply.
    Thanx.

    :confused: :) :D
     
  14. jak deth

    jak deth Guest

    After I posted the last reply to your message I did a search on 'Trusted Publishers", all the references I saw seemed to refer to 2000 server. I am obviously missing something here.

    Many thanks for your forthcoming clarification.
     
  15. Deckard

    Deckard Guest

    This was the actual post on the newsgroup. I did exactly the same that was written in that post :

    Hope it works