Windows Defender Updating Problems

Discussion in 'Windows Desktop Systems' started by kcnychief, Apr 9, 2006.

  1. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    I have had two laptops in the past week that are having issues updating Windows Defender. Both laptops didn't have Defender installed before I touched them.

    The first had small amounts of virii/spyware present, but was successfully cleaned and eventually was able to update. Basically I just kept trying, and trying, and trying. Not sure what triggered it or changed, but eventually this one got the updates.

    Laptop number two was a fresh install of the OS, still not able to update. There isn't really a specific error however, it simply states that Windows Defender cannot find any new signatures or something like that.

    Anyone else having problems lately, or any suggestions I can try? As it stands I need to update laptop #2 still, but would like to know how to avoid this headache in the future.
     
  2. tdinc

    tdinc █▄█ ▀█▄ █ Political User

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    I have had the same problem with the auto updates as of late..after doing some investigating. this works wonders...


    1. Shut down Windows Defender

    2. Remove the current signature file. To do this, click Start, click Run,
    type: Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
    and then click OK.

    3. Open Windows Defender.

    4. Check for new definitions. To do this, click the Help options arrow next
    to the Windows Defender Help icon, click About Windows Defender, and then
    click Check for Updates.


    you should now have the latest definition updates...:)
     
  3. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Sweet man, I'll try that out when I get home and let you know.

    Is that a bug that is going around lately, perhaps something that can be reported and fixed? Or something temporary on their side?
     
  4. tdinc

    tdinc █▄█ ▀█▄ █ Political User

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    I believe this issue has been around for a few weeks or more, I would think it has been reported, im sure its being worked on...
     
    kcnychief likes this.
  5. madmatt

    madmatt Bow Down to the King Political User

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    Actually, to make it easier...

    Go to C:\Program Files\Windows Defender
    Right click AS_Sigs.MSI
    Uninstall
    Open Windows Defender
    Help
    About
    Check for Updates

    It does the same thing but a bit easier. The bug has existed since beta 2 was released.
     
  6. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Thanks for the info madmatt...

    I have been using Defender for about a month or more on selective machines, haven't had this problem. Does it only effect new installs?
     
  7. madmatt

    madmatt Bow Down to the King Political User

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    I'm not quite sure why it happens to be honest. I've experienced this problem several times in the test group I have setup.

    I'm sure it will be resolved with the next release. I've read about several others having the same issue on the WOC forums.
     
  8. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    This worked like a champ guys, thanks a bunch.

    Reps ++ all around :)

    EDIT: Except for you mm, I have to spread some love first.
     
  9. Johnny

    Johnny .. Commodore .. Political User

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    I mentioned this before and you said you didn't have any probs, KC. lol
     
  10. madmatt

    madmatt Bow Down to the King Political User

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    lol. I remember. Johnny had this problem last week.
     
  11. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    It started happening after you had posted about it, I blame you :mad:
     
  12. Johnny

    Johnny .. Commodore .. Political User

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    O.k, Kc. I will take full blame lol ..