I bought a Sony Vaio laptop for my daughter, which btw is an excellent piece of kit except for the OS.... Windows 8. This was ordered in Nov 7 delivered for Xmas and to be honest I didn't really think to much about Windows 8 or 7 or whatver. I mean what could go wrong with just a newer version of windows.. Any it's crap, not just crap: it's f***ing crap. She's supposed to be using this for school work and it's nothing like the Vista & W7 PC's at school, she can't find anything on it etc. etc. (and neither can I!). Not only that I bought some games with it and although I have the disks they must have Steam installed to run. Steam won't install. And I mean WON'T I have surfed the entire Steam support library and tried everything. So basically I've spent nearly £1,000 on something completely useless. To further add to the woe Sony themselves seem completely indifferent to the problem: So it seems like I'm goosed. Any ideas with a reformat and load up of Windows 7? What about drivers? I am so so angry.