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- Thread starter gonaads
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scriptasylum
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Originally posted by gonaads
What's the wait theses days for tech support... an hour or so???
Actually it's not that bad. I called once when I was on version 4 and the hold time was only about 10 minutes.
Fairly recently, I participated in this tech chat thing where you IM with an AOL rep. I was asking if there was a way of using the AOL service without using the stupid interface (just a regular dial-up connection), and they said there wasn't. Then I asked them if there was a way I could connect using Linux and they said no to that too. So, the hold time isn't bad, but the end result still sucks.
Tech support is pretty good with AOL
as with all support it depends who's on the end of the line ~ you get numptys every where
The last time I cancelled AOL was about 3 year ago ~ thought I'd give other isp's a try as AOL was being dissed by the many
I completely forgot to call them & cancel the account it wasn't until I received my bank statement I realised my error :doh:
fully expecting to lose the money already taken from my account I rang AOL to inform them of my cancellation & explained that I had not not used the service for over 6 week
to my surprise they said it wasn't a problem & their records had shown I was inactive for that period & a refund will be issued
A week later the money was back into my account
I'll get to try cancelling again hopefully in a week or two as adsl is finally coming to my area
fingers crossed my street will pass the whoosh test
cable have already knocked me back saying theres a problem with line noise
there are a few things I'm going to miss
email ~ its really easy to use ~ spam is automatically removed ~ email attachments are automatically scanned by Mcafee
any other AOL member that bugs you ~ AOL comes down on them like a ton of bricks
surfing is faster ~ if a page wont load in IE 9/10 it will load in the AOL browser plus there's an option to compress graphics (.art)
everything I need is in one tidy package
contrary to what a lot of people say about AOL being a resource hog ~ its not
IE + outdated express + IM client = more resources than AOL
as with all support it depends who's on the end of the line ~ you get numptys every where
The last time I cancelled AOL was about 3 year ago ~ thought I'd give other isp's a try as AOL was being dissed by the many
I completely forgot to call them & cancel the account it wasn't until I received my bank statement I realised my error :doh:
fully expecting to lose the money already taken from my account I rang AOL to inform them of my cancellation & explained that I had not not used the service for over 6 week
to my surprise they said it wasn't a problem & their records had shown I was inactive for that period & a refund will be issued
A week later the money was back into my account
I'll get to try cancelling again hopefully in a week or two as adsl is finally coming to my area
fingers crossed my street will pass the whoosh test
cable have already knocked me back saying theres a problem with line noise
there are a few things I'm going to miss
email ~ its really easy to use ~ spam is automatically removed ~ email attachments are automatically scanned by Mcafee
any other AOL member that bugs you ~ AOL comes down on them like a ton of bricks
surfing is faster ~ if a page wont load in IE 9/10 it will load in the AOL browser plus there's an option to compress graphics (.art)
everything I need is in one tidy package
contrary to what a lot of people say about AOL being a resource hog ~ its not
IE + outdated express + IM client = more resources than AOL
N
Not Bman
Guest
nah, i didnt like it ! This is funny !!!
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Just did some crude math and I apparently joined almost 18yrs ago, how is that possible???
Just did some crude math and I apparently joined almost 18yrs ago, how is that possible???
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