TV tuner will not install

Discussion in 'General Hardware' started by Think, Apr 19, 2002.

  1. Think

    Think Guest

    I got a deal on a Leadtek TV2000XP tuner and tried there latest drivers without success. When installing them, I continue to get

    "There was a problem installing this hardware: Multimedia Controller, An error occurred during the installation of the device, The data is invalid".

    I havn't got a clue on where to isolate the problem.
    There doesn't seem to be any IRQ or force hardware situations at all.

    I was able to install it in another system with XP without a problem but it will not install on my main system.

    Any suggestions?

    IRQ 0 System timer OK
    IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
    IRQ 3 Communications Port (COM2) OK
    IRQ 5 WinFast(R) A250 Display Adapter OK
    IRQ 8 System CMOS/real time clock OK
    IRQ 9 Microsoft ACPI-Compliant System OK
    IRQ 10 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX) OK
    IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
    IRQ 11 VIA Rev 5 or later USB Universal Host Controller OK
    IRQ 11 Windows XP Promise FastTrak100 (tm) Controller (PDC20265) OK
    IRQ 13 Numeric data processor OK
    IRQ 14 Primary IDE Channel OK
    IRQ 15 Secondary IDE Channel OK

    I called technical support on the subject with no results. I even tried to install the drivers in safe mode with no luck at all.

    PS. XP does recognize that there is a multimedia hardware device to be installed but when trying to install them, the above mentioned error occurs.
  2. Lonman

    Lonman Bleh!

    I just went to the leadtek website. I notice they have a new driver package out dated 2002/4/16. Are these the ones you're trying to install?

    Also, try to put the card in another slot and see what you see.
  3. Think

    Think Guest

    Thank you for the quick reply but the drivers are not the problem. However, I did a search on this site and found a solution by Barbarian :


    I am very happy:)
  4. Think

    Think Guest

    Barbarians advice worked as mentioned, except for one strange occurance. My sound on the TV tuner stops working when I execute Outlook Express or Windows Messenger.

    When I shut down the tuner and turn it back on (while those programs are active) it works.

  5. MiseryQ

    MiseryQ Guest

    Tha last problem is interesting...
    The sound on my TV-Go stops if I open or close my cd rom...
  6. Think

    Think Guest

    I'm assuming that when either the application (or in your case the cd rom) is engaged then an executable program is set in action that partakes in using the same audio codecs as that of the tuner. But then, if no audio is set in action, shutting down the application should allow the tuner to work.

    Is there a doctor in the house that can shed some light on this?:)