the dreaded blue screen

Discussion in 'Windows Desktop Systems' started by tibboh, Feb 5, 2003.

  1. tibboh

    tibboh Arte et Marte

    Messages:
    235
    Location:
    Preston England
    hello - my daughters AMD came up with the following error last week. I managed to get the wee beastie running again after running a check disk, but the problem has returned.

    (Blue Screen): "A problem has been detected and Windows has been shutdown to prevent damage to computer.

    BAD_POOL_CALLER

    If this is the first time youve seen this stop error, restart your computer. If this screen appears again, follow these steps.
    Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manf for any windows updates you might need.
    If problems continue, disable or remove any new installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or diaable components, restart your computer, press F8 to select Advance Startup Options, and then select safe mode

    Tech Info:
    STOP: ox000000C2 (0x0000007), 0x00000CD4, 0x00000000, 0xE15581B8

    Any ideas, do you think the problem IS with XP?
     
  2. jumpy

    jumpy Guest

    Quote from microsoft

    Updated any drivers recently?

    Also, there's a kb article @ http://support.microsoft.com/?kbid=310527

    Have you upgraded from win2000?
     
  3. tibboh

    tibboh Arte et Marte

    Messages:
    235
    Location:
    Preston England
    further to blue screen

    thanks for that jumpy & enjo

    If it is a driver problem, the only thing i can think of is that a little whilst ago, she was given a web cam (unused), same as mine, but the CD sofware was pretty old compared to mine - could it be conflicting with XP?

    I shall delete the little tinker and see if that resolves problem

    again, many thanks

    tibboh
     
  4. tibboh

    tibboh Arte et Marte

    Messages:
    235
    Location:
    Preston England
    faulty driver

    Hi Enyo

    worked out it had to be the last driver i instaled (which was for webcam). Could not delete from "safe mode" start up - so run HD for error check, which then allowed me to boot up normal - deleted suspect driver and hey presto, all seems rosy in the garden (until daughter No1 finds something else for me to do).

    Regards