SupraExpress 56i Pro V CC V.92 modem connection problem

Discussion in 'Windows Desktop Systems' started by ssting, Dec 31, 2001.

  1. ssting

    ssting Guest

    I have an Xp o/s built for me buy Scan computers UK using the above modem and have no other complaints other than it takes me 3-4 attempts to connect. It always comes up "dialling " and then either hangs ( and if I cancel just will not let me dial until it gives up) or if it dials first time I get a ppp error message....
    ..It eventually get's me on line ( or I would not be here now ). But... It is annoying. ...The company who built my system had it back and thought they fixed it but did't say how ( amateurs with money .I suppose? )... but it is still giving me grief..........and yes I tried loads of different settings but no joy...
    any ideas ?
     
  2. Lonman

    Lonman Bleh!

    Messages:
    2,642
    Have you tried removing the DUN connection and reinstalling it?
     
  3. ssting

    ssting Guest

    Dun ? hey I am new to this ...........
     
  4. Lonman

    Lonman Bleh!

    Messages:
    2,642
    Dial up networking. Go to Control Panel> Network Connections. Your DUN account should be there.... delete that puppy AFTER you have all your settings written down and make a new one. This has cured more dial-up problems then penicillin has cured, well, you know.
     
  5. ssting

    ssting Guest

    I have rewritten my username & password and isp account more times than the bible has been published if that's what you mean ...excuse my ignorance if not.
     
  6. Lonman

    Lonman Bleh!

    Messages:
    2,642
    yeah that's the stuff, just delete that DUN account that i pointed you too and make it all new and shiny. Hopefully that will fix you up.
     
  7. ssting

    ssting Guest

    Nothing seems to be working with this Prob.
    I rewrote the DUN account to no avail.
    Sometimes it connects 1st time, next time I use it I get an error mess. Saying "connection failed because modem or other connecting device is out of order".then after 3 goes at redialing it gets there.
    I have checked wiring etc.......
    Weird or what:
    confused: