Sprint doesn't want its customers anymore

Discussion in 'Green Room' started by muzikool, Jul 6, 2007.

  1. muzikool

    muzikool Act your wage. Political User

  2. madmatt

    madmatt Bow Down to the King Political User

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    ha! That is awesome.

    I'm going to send that letter to MTM.
     
  3. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

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    that's not fair really, we don't know the history of this issue

    sprint has always had no problem resolving my billing issues but if I were unreasonable why would they want to keep me on?

    you know the expression "the customer is always right"?

    they are not always right, sometimes it's better for your bussiness and you other customers if you loose a customer that is out of hand

    I throw customers out and refuse bussiness all the time and the company I manage thrives BECAUSE of that strategy
     
  4. madmatt

    madmatt Bow Down to the King Political User

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    THat letter was addressed to Perris =)
     
  5. trainmaster77

    trainmaster77 Moderator Political User Folding Team

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  6. gonaads

    gonaads Beware the G-Man Political User Folding Team

  7. muzikool

    muzikool Act your wage. Political User

    You have to love this irony...

    So they might lose money on some of the people who call in to customer service. But for every person that calls customer service I bet there are at least 10 who don't, so they should still be coming out on-top regardless. If they aren't making enough profit then it's not because of customer service calls -- they need to focus their attention somewhere else.
     
  8. gonaads

    gonaads Beware the G-Man Political User Folding Team

    You know this could turn into a PR nightmare.
     
  9. madmatt

    madmatt Bow Down to the King Political User

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    Same thing with credit card applications. They have the money to send you one every other week but ....
     
  10. muzikool

    muzikool Act your wage. Political User

  11. NetRyder

    NetRyder Tech Junkie Folding Team

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