Slew of problems after uninstalling SystemWorks.

Discussion in 'Windows Desktop Systems' started by CelicaMan94, Feb 25, 2006.

  1. CelicaMan94

    CelicaMan94 OSNN Junior Addict

    Messages:
    27
    I just uninstalled Norton Systemworks 2006 after it asked for re-activation. After this, my computer has become pretty useless. Some problems include:

    AIM will not function. I receive an error saying "ERROR: Could not create Boxely service."

    I cannot delete my Hotmail messages with IE. The box that can be checked to select all messages doesn't work. If I select the messages individually and click delete, nothing happens. Java applets won't load, or even appear. Windows Update yields a blank white page.

    In the About section of IE where the version and ID are listed, they are all blank.

    I cannot run tests on PC Pitstop. It says that scripting is disabled in my security settings (it isn't).

    The Norton Antivirus offered from Google will not run. It will open, but say nothing except "System Status: Refreshing" with a blank white space under it. The options to scan do not appear at all.

    The Sytem Restore feature will not open.

    This is all I've ran into so far. Any ideas?
     
  2. madmatt

    madmatt Bow Down to the King Political User

    Messages:
    13,312
    Location:
    New York
    I assume when you uninstalled NSW every thing went smoothly? Did you also uninstall NAV that is bundled with NSW? Do you have any other Norton branded programs installed? Did you uninstall LiveUpdate?

    Did you delete the Application Data folder for Symantec? Did you delete the Common Programs folder for Symantec?

    I suggest flushing the registry and searching for any Norton or Symantec related keys. I also suggest using the Windows Installer Cleanup Utility to get rid of anything Norton/Symantec.
     
  3. CelicaMan94

    CelicaMan94 OSNN Junior Addict

    Messages:
    27
    I'm removed all of the folders and registry entries that I could find. I ran into a few other problems during this. The search feature in Windows doesn't work. The window will appear with the blue and white panes, but they're both blank. The little dog just sits in the bottom left corner. And Windows Media Player won't open. I get an error message that says "An internal application error has occurred.". I even tried rebooting in safe mode to see if that fixed anything. It was no different than a regular boot. Everything still had problems. The Help & Support feature also won't open.
     
  4. canadian_divx

    canadian_divx Canadian_divx

    well other than redoing windows because it is Norton. lol

    some options that might work:

    SFC - click start/run type in CMD, then in the dos window type sfc /scannow
    it will ask for the windows cd to replace files and it might take a while.

    also you can try to run the Norton removal tool.
    http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml
    it will clean up other crud left behind. and when that is done reinstall the latest version of the windows scripting service

    other than that go into IE. and in the options tell everything to reset to default. all the tabs and everything just reset to default.

    umm if u can there is an application out there called registry mechanic i think there is a demo out there on the net. but try to get that and run it.

    or if all else fails there is one way that should fix it.
    reinstall XP but when you do it do a repair install. it is in the options when installing. it will go through looking for previous instillations and then it will list the current one and ask if u want to repair it.
     
  5. CelicaMan94

    CelicaMan94 OSNN Junior Addict

    Messages:
    27
    I've tried running the Repair install before and I can never get it to work. It asks which installation I want to log into, and then asks for a password. I've not set any passwords and anything I try just takes me to a C:\> prompt.
     
  6. hektik

    hektik OSNN One Post Wonder

    Messages:
    3
    im having a simular problem.i cannot run system programs either.except mine occured after i un-installed zone alarm pro.however i uninstalled mine because i couldnt view javascripts or embeded objects and the settings would be refreshed by zone alarms settings "which originally changed them"i dont get it...
     
  7. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    SYMClean

    Have either of you tried it?
     
  8. hektik

    hektik OSNN One Post Wonder

    Messages:
    3
    Just tried.Says i can continue installing norton....hrm... now i cant even use windows media player! "An internal apllication error has occured"
     
  9. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    Now run SFC /scannow with your XP CD in drive as Canadian_divx suggested.

    (do this at the run command)
     
  10. hektik

    hektik OSNN One Post Wonder

    Messages:
    3
    can't, my cpu was bought with xp installed, i have no disk..
     
  11. Johnny

    Johnny .. Commodore .. Political User

    Messages:
    5,015
    Location:
    Happy Valley
    Once again Norton kills a perfectly fine PC. You all know what he has to do, so you might as well tell him ;)
     
  12. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    It's mcafee silly.
     
  13. Johnny

    Johnny .. Commodore .. Political User

    Messages:
    5,015
    Location:
    Happy Valley
    When did McAfee become Norton System Works ?? lol
     
  14. madmatt

    madmatt Bow Down to the King Political User

    Messages:
    13,312
    Location:
    New York
    Johnny, not the original post. Someone else is asking a similar question except it is about Zone Alarm.
     
  15. UND_fightingSioux

    UND_fightingSioux OSNN One Post Wonder

    Messages:
    1
    Location:
    Chicago
    Hey I tried that norton uninstall thing and I still have that error, I also installed Zone Alarm to replace Norton. So I don't know what to do and I really and I mean really don't want redo my operating system again.