SERIOUS help needed!

Discussion in 'Windows Desktop Systems' started by XPletive, Jan 16, 2002.

  1. XPletive

    XPletive bbbb-ring...

    Well... I loved XP up until a week ago.

    You regulars to this forum probably read about my System Restore program failing completely.

    Well, I decided to bite the bullet and run a Repair installation
    of XP.

    It started off innocent enough, copying files to my hard drive,
    and telling me it had to reboot to continue. After rebooting,
    the XP screen popped up with the blue progress bar, and then
    the secondary setup screen flashed on the screen for half a second before I was greeted by a blue screen of death.


    I can't boot to Safemode because setup is running.
    I can't boot to the last known good menu because setup
    is running.
    I tried running the Repair again, with the same results.

    Don't bother with the MS Support web site regarding this message, because they only have two entries about Intellipoint software, which I don't have.

    The only thing I've changed since installing XP Pro was the
    installation of my USB card reader, which isn't plugged into my

    Here is the info. I found on this error:

    "A higher level driver has attempted to call a lower level driver through the IoCallDriver() interface, but there are no more stack locations in the packet, so the lower level driver would not be able to access its parameters, as there are no parameters for it. This is a disastrous situation, since the higher level driver thinks it has filled in the parameters for the lower level driver (something it MUST do before calling the lower level driver); however, since there is no stack location for the latter driver, the former has written off of the end of the packet. This means that some other memory has probably been corrupted."

    I think I'm screwed here, but I have two questions:

    1. Does anyone know how to stop the setup process from the
    command line?

    2. Can someone tell me how to move my Outlook Express email
    database via command line, just in case I have to reformat?

    3. I'm running a legit XP Pro Corp. version but I need the product
    ID number to use free MS Support. Does anyone know how
    to get this from a command line?

  2. DrX

    DrX Guest

    Sorry to hear of your troubles :(

    have you got another drive or a partition to put all your stuff on ?

    just use copy oldfile d:

    Your email account is in documents and settings , maybe just copy that whole lot, just in case

    To copy all of the contents of one disk to another disk, use the diskcopy command. When using diskcopy, it also formats the disk as it is copying so you can use an unformatted disk to copy to.

    diskcopy c: d:

    As far as killing setup :(

    i dont know
  3. XPletive

    XPletive bbbb-ring...

    Thanks DrX... I couldn't remember where OE stored it's
    mail database. I have four other partitions, so I'll take
    your advice and copy the entire Documents & Settings folder.

    Yeah... this is a hell of situation. Who knew that Repair would
    actually Destroy. :('
  4. Druce

    Druce Guest

    no kidding.. this is horrible man... dunno why XP would crash like that... um.. I would just copy everything over and do a fresh install, good luck with it...

    keep us posted on what happens...
  5. pc_tek

    pc_tek Guest

    LOL!!!!!!!! dont mean to laugh, but if i remember right, you had had some off-the-wall problems with xp since day one.. good to hear ya still like it though.

    I think the repair in xp is better than a complete reinstall, but even in 9x when ever i saw people reinstall 9x, i saw more not work than actually help. Usually when something like this happens, ya got to chock it up and eat it! Unfortunately! Hopefully you have alittle DOS knowledge where you can save some data and move to another partition. If not here is an awesome DOS webpage for all the commands...

    As far as exiting the setup, it sounds like you cant even boot, but if you can get into safemood... night try looking in the "run once" section in the registry.


    see if anything is there. If not there, i have no idea. Try a nice clean install and hopefully the nightmares you have had will go away!
  6. LPDad

    LPDad OSNN Addict

    Just out of curiousity....

    Did you ORIGINALLY do an update of a previous operating system, or did you do a complete CLEAN install???

    The reason I ask is that of the 5 installs I have done, the ONLY one that worked (almost) flawlessly was the reformat and clean install.

    The other 4 all (2 win98, 2 winME) had various problems. I got so tired of troubleshooting each little quirk that I (ultimately) just bit the bullet and did the Format/Clean Install on all 4 machines.

    They have all worked <more or less> perfectly since.

    Hence, my belief that--> XP likes to start with a "clean house".

    Just my observation, of course.
  7. XPletive

    XPletive bbbb-ring...

    LPDad - Yeah it was a clean install.

    pc_tek - Actually the system ran great until a couple of weeks
    ago when System Restore stopped working.

    Well... since I do consulting work, I can purchase corporate
    versions of software at reasonable prices. Unfortunately, that
    means I can't use the free support that comes with XP, so
    I broke down and paid the $35 plus an hour and a half of
    long distance charges, hoping to solve my problem.

    The tech. had very little information on NO_MORE_IRP_STACK_LOCATIONS, so after a lot of screwing
    around, we went into Recovery Console, deleted the current
    registry (which stopped that damn setup from running), and
    the current software settings. We then restored the registry
    and software settings that XP stores after the initial installation.

    This got me back into XP, so I could back up my mail files, but it
    pretty much trashed everything.

    We then went to work on getting System Restore to work, but
    it stumped the tech. too. We attempted to start the
    service manually, but got an error 1395. He tried looking that
    up, but couldn't find any XP information on that either.

    In the end it became apparent that, while he knew what
    he was doing, he had very little information to work with, since
    XP is a relatively new OS.

    I ended up reformatting my C partition and doing a fresh install.

    One thing I forgot to ask him about involved the Recovery Console. Even though I log into it as administrator, when I
    would attempt to access any folder besides C and C:\windows,
    I would get an Access Denied message. Still stumped on that one.

    Major headache. I hope it doesn't happen again, but at least
    I know how to get back into XP if it does.

    Thanks for all your ideas.
  8. pc_tek

    pc_tek Guest

    $35? Wow wouldnt complain about that one bit! Goood deal though, glad everything worked out!
  9. Druce

    Druce Guest

    so thats the going rate i should start charging - i think i am in the wrong line of work.. lol