I have installed Roxio's latest version of their CD Creator Software, version 8, for some testing. I have used Roxio's line forever and like it, so please, no suggestions of switching. I installed the base product, and then all available updates for it from the retailer. The update was installed after the issue was discovered, and the issue still exists. So it doesn't occur only after the update. The problem is the program can't see that there is a CD/DVD in the drive to be written to. Nero doesn't have this issue, so obviously the discs and drive is good. I have all the firmware for my drives, not really sure what else to check. Any thoughts?