I've recently purchased a Roccat Valo keyboard, and after installation it was working until it asked if I wanted to update the firmware, and of course I did. About 5 secs after the update started a notice came up saying "Firmware update failed. Please try again" Now I cannot use my keyboard because the LCD comes up with the same. Later I downloaded the firmware/drivers from the website and installed it but still doesn't seem to work. I'm running Windows 7 if that helps.