So I feel this problem has been on here a couple times but I can't find any thread thats specific to my situation or helps me out so I figured I would re-post. I am having trouble renewing the IP address for a computer at work. It has limited to no internet connection and says I need to renew the IP address, however it is unable to do so when I attempt. It is a lone computer hooked up through a modem (6100F) set up by Verizon. I have tried to ping the modem and the IP address in the command window but it can't reach either. When I try to open the IP address through the web browser, an error message appears (similar to the message you get when you try to go to a site with no interwebs). Also, in the command window for ipconfig it says the IP address is 0.0.0.0 Any help would be greatly appreciated. Thanks a lot!!!