remote assistance?

Discussion in 'Windows Desktop Systems' started by brintonwhite, Feb 19, 2003.

  1. brintonwhite

    brintonwhite Guest

    I use windows xp home edition and so does a friend of mine. I would like to help her out with a problem she is having and have heard I can connect to her computer remotely from mine. I don't know how to do this. Can anyone help?

    Thank you

    PS
    A step by step approach would be very helpful if you have the time.
     
  2. damnyank

    damnyank I WILL NOT FORGET 911

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  3. RogerPhillis

    RogerPhillis Guest

    Sorry but "Remote Assistance" only works with XP professional edition.
    There is some third party software that someone might be able to advise you on that might help, the name escapes me.
     
  4. damnyank

    damnyank I WILL NOT FORGET 911

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    Uhmmmm - that's strange - I am runing XP Home and have the Remote Assistance Tab available under My Computer/Properties!:confused:
     
  5. damnyank

    damnyank I WILL NOT FORGET 911

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    The following from the University of Texas wewbiste:
    Click here

    Remote Assistance is included with both Windows XP Pro and Home Edition. Remote Desktop is NOT included with XP Home, but does come with XP Pro.
     
  6. shaunj66

    shaunj66 H.T.I.D!

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    As a alternative to Windows Remote Desktop, try VNC, it's fast, secure and effective. I use it all the time at work and it's flawless, just make sure you set a password on the computer running the VNC server, and only start the service when needed.
    You can download VNC from here, www.realvnc.com

    Oh, and it's open source apparently.